Since MyErickson provides proprietary information that is not accessible to the general public, it requires that you set up an account with a password. Renter Background, Creditor Screening Issues, COVID-19 RV guests must obtain a Sun-generated registration code from property resort manager in order to successfully access our portal. Happy 2021!!! Your community can choose from our free template to a multi-page template with additional features such as a photo gallery. Our services have been used by over 3,000,000 residents, guests, parking enforcers and property management professionals nationwide. Owners can see only their own statement of account. Please note: The ResidentPortal App is only for residents of properties using Entrata's ResidentPortal and ResidentPay products. be approved for listing.. REQUEST MAINTENANCE. Customisable sites for an individual community or a manager's portfolio can be designed. It's nice to have one location where I can deal with everything from maintenance issues, paying rent, getting updates from my community, etc. "- Monii4evr, "Okay I've never had a resident portal before let alone an app that lets you see your documents, add vehicles, and even pay rent and bills. Empower them with: Make lease renewals easy and increase take rates by allowing residents to respond to time-sensitive, in-app offers with incentives and upgrades: Streamline processes, eliminate duplicate data entry and simplify reporting with bi-directional integrations to major property management systems for resident data, payments and maintenance requests. Reduce time-consuming tasks and enhance parking compliance, Maintain organized resident parking and eliminate the permit stress, Simply approve permit requests and schedule a time for pick up, Minimize overcrowded guest parking areas with online registration. 2. Click the resident portal button and select "Sign Up" to register. Once you register with the management office to access the Community Resident Portal for your community, with this easy, reliable and free service, you can: Check your account balance. The sites can be hosted on your domain or ours. Community making community management easier. Let your customers self-service. My complex racks on a few other bills like water and trash as well, so the cost varies sometimes. They can even pay via a a secure credit card gateway. Call 24/7 Service Hotline 855-959-5216 Office Phone 614-820-1861 Send Us A MESSAGE. These templates have an in-built CMS (content management system) which means you can control the content on the site and update in any time you want. Login to your MyActsLife Portal Customer Account. The Manager has access to a number of Admin tools and customisable features that makes.. Increase online payment adoption, drive more renewals, and monetize community amenities, events and rentable itemsall while improving staff efficiency and increasing yield for your portfolio. Im glad my complex utilizes this app. Simple, convenient and beneficial for the whole community. With just a few clicks, this secure, environmentally friendly, and time-saving website will simplify your bill paying experience. Resources, Empower residents to monitor and earn points right from ActiveBuilding, Gamification that encourages camaraderie and competition, Resident-generated content that increases prospect appeal, Self-service rewards management that streamlines virtual Reward Card distribution and redemption, Review platform thats #1 for reviews per property, with the highest online reputation score (4.31) of all review sites, Amenity, parking, storage, and rentable items reservations, Manage and monetize amenity, parking, storage, rentable item and event reservations, Control amenity occupancy, guest attendance, available hours and staff approvals, Offer residents the convenience of adding amenity charges to their monthly bill right from the app, Drive up to $32 per unit/year in savings from reduced claims and help increase resident compliance with eRenterPlan renters insurance integration, Fully integrated, in-app renewals, including offer selection and electronic document signing. We do not allow the following aggressive breeds/mixes at our communities, including, but not limited to: Rottweiler, Chow, Presa Canario, Doberman, Akita, Pit Bulls (Also known as American Staffordshire Terrier, Staffordshire Bull Terrier, or Bull Terrier). Schedule convenient recurring payments using any United States bank account. Announcements, Documents, Links, Directories. Your community no longer needs a cork board in the foyer. There are currently four roles in the portal system manager, board member, owner and tenant. My Community. Reach out and let us know how we can help you. The app automatically routes your call to the appropriate after-hours number when the office closes. The app automatically routes the call to the appropriate after-hours number when the office closes. Check your email and use the link provided to validate your email address. The Manager of your community can send details of special deals and promotions from local businesses that service your community. I havent finished writing this review he called and followed up in a heartbeat! Multiple files such as photos or brochures can be attached with every Community Wall post. to our residents. Community association board members.Board members gain a direct view of the requests submitted by homeowners in their association and can . It saves multiple forms of payment and is free if you are using electronic checks by giving them a checking account to draft from each month. I would like to settle my final account balance. ResidentPortal provides a secure environment for residents to check their account balance and pay rent online. If your portal is integrated to the Strataware management and accounting system, portal users are automatically managed via the Address Book. CRi is transforming how at-risk youth & people with developmental disabilities or mental health needs live, work & play. The developer, Entrata, Inc., indicated that the apps privacy practices may include handling of data as described below. Safety starts with understanding how developers collect and share your data. The ResidentPortal app provides a convenient way to pay rent, submit maintenance orders with photos, and communicate with your apartment community all from your mobile phone. Work Orders, Residents, Non-Compliances. Express your brand or property's identity with customizable portal colors. Easily access the industrys most accurate and reliable rent and occupancy data. Give your residents access to what matters most. The 1-bed, 1-bath condo includes two uncovered spaces as part of your rental fees. Increase online payment adoption, drive more renewals, and monetize community amenities, events and rentable itemsall while improving staff efficiency and increasing yield for your portfolio. Whether your parking policy requires physical parking permits and you want to reduce time-consuming tasks and paperwork, or you want to eliminate the use of parking permits and retain the security of knowing who is parking at your community, My Community VIP is simply a smarter way to make the process less stressful and more convenient for everyone. Looking for forms or important community information? The community manager can invite the user to join the community portal. Data privacy and security practices may vary based on your use, region, and age. The system is tailored for use by property owners, committee members and if desired, tenants. Track and manage all resident transactions with a platform that integrates seamlessly with your property management software. It is also an innovative communication and marketing tool for property and strata managers. Awards are based on the communitys resident satisfaction surveys from the previous year. Enter your email address below and we'll send you a reset email link. If your staff has too many requests to handle, our ResidentPay Support team can provide help. Amenities: Reserving amenities is easier than ever. Setup your account by inputting the requested information and click the Submit button. If you are using a screen reader and are having problems using this website, please call 844-397-3567 for assistance. Contact Us. Fill out an assistance request form & provide documentation of homeownership & income. Copyright 2023 Entrata, Inc. All rights reserved. We are excited to introduce you to the convenience of our new Community Resident Portal. Our efforts to improve digital usability and accessibility are ongoing and are guided by relevant portions of the Web Content Accessibility Guidelines (WCAG) and other existing recommendations. Every time a request is made, a unique ticket number is generated. Resident Portal Sign In Forgot Password Register Remember Me. Today, that means not only creating environments and resources to help students succeed, but also giving our residents the tools and education they need to protect the health and wellbeing of themselves and others. Simply enter your zip code, account number or email associated with your account to get started. RealPage Analytics delivers the most accurate apartment data, trends and industry news. There are currently four roles in the portal system manager, board member, owner.. Managers, Board Members, owners and residents can now collaborate and share ideas in a secure, private Community Wall. They can even pay via a secure credit card gateway. Cortland will apply the same community guidelines and policies to all residents and therefore, cannot provide or require one set of rules for certain residents and another set of rules for other residents, unless in the event of reasonable accommodation. Log into the resident portal to submit a ticket or call our 24/7 service hotline. Include a picture of the problem by accessing your phone's camera right from the app. Share alerts about upcoming service, schedule changes, and other updates. And with seamless integration to your property management software, tracking and managing resident transactions has never been easier. Check your account balances/reported violations. MyCommunity - A better way to work together Community by Urbanise is a platform of web sites, portals and mobile apps that integrate to the Urbanise Strata system. The customer portal system introduces a number of marketing and communication tools a Manager can utilise such as the Community Wall, Events, Community Notices and a notification system for special deals and promotions from local businesses. Proven to outperform the market 2-5% in every market cycle. It is also an innovative communication and marketing tool for property and strata managers. For more information, see the developers privacy policy. This includes tools such as list of users (including login patterns), re-send password function, notification settings, CMS, SMS gateway set-up and much more. "- Machelle York. He is always very cordial and well informative assisting me with my issue and inquiries. Every time a user posts a comment, all the other members of the community are notified by e-mail (which you can turn off at any time in your Preference Settings). Residents have the ability to pay rent with a single tap, manage one-time or recurring rent payments and receive rent reminder push notifications with the app (see below . LearnMore, English, French, Portuguese, Simplified Chinese, Spanish. I want to give a shout out to Jordan as well!!! Pinpoint drivers of submarket momentum and individual asset forecasts with greater Not only can residents pay rent online, they can submit and track service requests, check out online deals, and stay connected to news and events in their community. Copyright 2023 Inspire Communities, Inc. All Rights Reserved, Make a one-time payment using a credit card or any United States bank account, Schedule convenient recurring payments using any United States bank account. These are all integrated to the Address Book and can be sent for one, some or all buildings with just one click. The Directory feature includes an integration to Google Maps that shows the location of the business and its proximity to the community and other essential services. Applicants - click on 'Applicant Login' to access the Applicant Portal. Residents can review electronic documents right in ResidentPortal. Pet Policy: Certain aggressive breeds, including mixed breeds, are restricted at all Cortland communities. The difference between this portal system and so many competing systems is one key.. submit rent payments, pet fees, application fees, security deposits.. RESIDENT'S SUBLET. The portal system is integrated to a world-leading SMS gateway that enables managers.. My Community VIP gives you the services needed to create a successful resident parking policy. Resident Portal User Login To submit a maintenance request by phone please call (888) 526-5141. As one of our valued residents, enhancing your experience is very important to us. Learn More HI, HOW ARE YOU PROJECT * Showing mostly current and some proposed system integrations. "- westerberg123, "Life is a lot easier with everything in one place. A resident CRM You can post surveys, upcoming events, newsletters, and more. Use the Wall to share ideas, sell furniture, post events, post Community Notices and to send out special deals or promotions from local businesses. On the portal they can create and track maintenance.. Let your customers self-service. Residents can conveniently find links to online rent payments, submit maintenance requests, contact the leasing office, and even renew a lease online! If you need additional help reach out to our Resident Relations Department at 1-844-280-2203. To make our website easier to use, we regularly respond to feedback from audits conducted by nationally recognized vendors whose employees include individuals with disabilities who regularly use assistive technology. We seek opportunities to partner with our residents to provide clean and attractive communities and to maintain high community appearance standards. The Kingsley Excellence Award recognizes apartment communities that outperform the Kingsley Index industry benchmark for resident satisfaction. Every time a document is published, the people who are authorised to view it are notified via e-mail. Love it so far. My Community VIP assists the community in maintaining a safer parking environment, protects against use of stolen permits, prevents unauthorized occupancy and maximizes parking potential. Residents can contact property staff directly from the app. 4 Check your email and use the link provided to validate your email address. Apartment owners can view a live customer account. Copyright 2023 Apple Inc. All rights reserved. Each role has different permissions in the portal. Contact us today by clicking the button below for more information on available services. Discover how to redefine the resident experience and drive incremental yield with ActiveBuilding. Finding all the details of your community has never been easier! Launch a points-based loyalty rewards program for your communities and drive a new level of results for your portfolio. Customizable options ensure ample parking opportunity is available, Save time and eliminate the need to enter vehicles and permits, Increase your resident relations and retention with convenience, Maximize productivity and parking potential simultaneously, Automated notifications ensure that residents are updated instantly, Better communication equals better overall parking compliance, Our cloud-based documentation storage reduces paperwork, Minimize unwanted vehicle storage and unauthorized vehicles. Both the customer and the manager automatically receive an e-mail outlining the details of the request. At American Campus Communities, it's our passion to support students in their academic journeys. "- ResidentPortal user5, "Easy to use and available 24/7. Get all of your passes, tickets, cards, and more in one place. 3 Select your site, enter your email address, and enter the security code as shown on the screen. You can even add emergency contact information to!!! This initiative can be a revenue source for your community, helping to reduce service charges/levies. Owners and tenants can lodge maintenance and service requests with their property manager. post your unit for sublet, in order to. Google may use the data collected to contextualize and personalize the ads of its own advertising network. "- Aubrey LS, "So glad my leasing office uses this app. The manager can configure some requests, such as common area requests, to be directly dispatched to outside contractors. Come see why residents love ResidentPortal. But thats because I feel I can confirm that I am actually conveying what the issue is clearly, sometimes things get lost in electronic communication. An API to our login module can be provided so customers can login to their portal directly from your corporate site. We can also integrate the Maintenance and Service Request system to CAFM and CRM systems such as Maximo, Concept Evolution and Salesforce.com. Our standard model includes excellent appliances and lighting. There was an error occured while trying to login! ActiveBuilding helps on-site staff stay focused on delivering higher-value tasks by making self-service easy for residents, including: Tap into revenue sources beyond rent with a powerful eCommerce platform that eliminates friction for reservations, rentals, policies and more: Through the ActiveBuilding mobile app, residents can stay connected and informed in real time, all via the channel they prefer. The manager can turn features on or off such as the Community Wall and the ability to comment on Notices and other announcements. Take a Picture of the Problem - Use your smart phone's camera to take a picture of the maintenance issue without leaving the app. Inspections - Complete move-in, maintenance, and other inspections right from your mobile device. Reserve Amenities - Schedule amenities at your property. Touch ID Login - After initial setup, securely log in to the app by scanning your finger print. Face ID Login - Authenticate with your face with iPhone X+. 3D Touch Support - Quickly pay rent, submit a maintenance request, or view your balance by tapping and holding the app icon. On the next page, enter this Registration Key: Follow the prompts to set up your account and log in information. I find it easier to put in a request with the office via a phone call or dropping in. Email. Apartment owners can view a live customer account. Our cloud-based platform takes the strain and inconvenience out of resident parking and parking permits by giving the resident 24/7 access to their secure profile account from any web enabled device. We believe our residents deserve a high level of service. Give the best resident experience by allowing residents to reserve your property's best amenities. Invoices, receipts and all transactions are automatically published via the manager's accounting system. Customizable options ensure ample parking opportunity is available Save time and eliminate the need to enter vehicles and permits Increase your resident relations and retention with convenience Maximize productivity and parking potential simultaneously If you dont already have an account, follow these steps. Its not automatic, so you always get to see how much is getting drafted and when. Request is reviewed by community management & you will be notified of their decision within 5 business days. View your statement, make payments, and submit maintenance service requests anytime, anywhere from your cell phone, tablet, or computer! Welcome the new social hub for your community. ResidentPortal helps your residents stay connected and feel like part of the community. Excellent customer service is not even just a skill, it is a gift. The difference between this portal system and so many competing systems is one key factor it seamlessly and effortlessly integrates to the building's core management and accounting software. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above. By clicking "Accept all Cookies," closing this bar, or continuing to browse, you agree to the storing of cookies on your device. For managers - this means there is no work whatsoever to make the portal function the data transfer and user management is automated. My Community VIP Benefits Simple, convenient and beneficial for the whole community. MyCommunity - Signup Sign-up to MyCommunity for Free First we need to check you are not already a registered user of the system Select a Community You can also access both systems with one single login. The ActiveBuilding resident portal is the heart of your communities, offering residents self-service, mobile connections to every aspect of apartment life. Landlords - click on 'Landlord Login' to access the Landlord Portal. All residents now have access to the Community Resident Portal, a convenient, online account that allows you the opportunity to pay bills, check your account status, and more, 24 hours a day, 7 days a week. Make a one-time payment using a credit card or any United States bank account. One-Tap Pay - Pay rent with a single tap right from your smartphone. By clicking "Accept all Cookies," closing this bar, or continuing to browse, you agree to the storing of cookies on your device. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); This website uses Google Analytics, a web analytics service provided by Google, Inc. (Google). We will get back with you shortly. I can request maintenance, pay my rent and communicate with the office. Your one-stop-shop for training residents on all things, ResidentPortal and the ResidentPortal app. Honestly, its super easy to use for making payments on my rent. Password. Daily, transaction-based visibility into your portfolio and your competitive market. All residents now have access to the Community Resident Portal, a convenient, online account that allows you the opportunity to pay bills, check your account status, and more, 24 hours a day, 7 days a week. Track the frequency of requests, communicate clearly, and reduce turnover. Add/Delete Recurring Payments - Easily schedule new auto-payments ensuring your rent will never be late. Pay by Voice - Allows you to quickly pay rent by searching 'Pay My Rent' from Spotlight Search and linking directly to the make payment screen in the app. The portal system includes a business directory feature that enables Board Members .. If you are a strata manager or property owner interested in using Community, please contact us. Customisable sites for an individual community or a manager's portfolio can be designed. Residents can buy and sell items, make maintenance requests, and coordinate activities on an integrated community wall. Contact Property: Contact your property directly from the app. If you have feedback, suggestions or bugs about the app itself, please email rpapp@entrata.com, we would love to hear from you!ResidentPortal App Features: Make a One Time Payment - Easily submit a one time payment with the same trusted payment platform you have always used. The ResidentPortal app provides a convenient way to pay rent, submit maintenance orders with photos, and communicate with your apartment community all from your mobile phone.Residents have the ability to pay rent with a single tap, manage one-time or recurring rent payments and receive rent reminder push notifications with the app (see below for a list of key features). This app may share these data types with third parties, App activity and App info and performance. Receiving an Invitation to Join the Community Portal Here managers, board members, owners and tenants can communicate and collaborate in a secure and private forum. granularity and accuracy. Receive important updates and community announcements all in one convenient place. We will not discriminate in the leasing or management of any of our communities on the basis of race, color, sex, religion, handicap, familial status, sexual orientation, national origin, or any other class protected by applicable law. The mobile numbers are integrated via the Address Book and all outgoing messages are tracked against each building. With just a few clicks, this secure, environmentally friendly, and time-saving website will simplify your bill paying experience. Property settings include, but are not limited to, payment methods, payment days, full balance payment requirements, or maintenance request availability. Much of the ResidentPortal app is configurable by the property in which you live. We use cookies and services to understand how you use our site and to improve your experience. Business Directories & Real Estate Listings. Residents have the ability to pay rent with a single tap, manage one-time or recurring rent payments and receive rent reminder push notifications Aquarium tanks over 50 gallons are prohibited. 2023 MetCap Living, all rights reserved. And with seamless integration to your property management software, tracking and managing resident transactions has never been easier. Documents can be shared based on the above permissions. The following data may be collected and linked to your identity: The following data may be collected but it is not linked to your identity: Privacy practices may vary, for example, based on the features you use or your age. ResidentPortal gives residents 24-hour access to pay rent, submit a work order, or just find out what is happening in and around your community. To Access MetCap's Resident Portal and use our online services including paying rent, submitting maintenance requests and communications please enter part of your address in box below: Search Results Should you have any concerns please contact your Management Office or our Resident Helpline by phone 1-877-METCAP-1 (1-877-638-2271) or by email . Comments can be made against requests requests and every time there is a comment or update, both the Manager and the customer are notified via email. All residents can sign up for an account online. Overall still feels pretty solid though. Various UI enhancements. Added Alerts for Missing and Expired Insurance Policies (where applicable). Fixes for known issues. Communities provides innovative, affordable manufactured home communities and a culture that continues to say YES! I appreciate that because sometimes my paychecks dont always land on the first. Anywhere from your mobile device your residents stay connected and feel like part of the community manager can configure requests. Against each building helping to reduce service charges/levies Landlord portal using this website, please us... Secure environment for residents of properties using Entrata 's ResidentPortal and ResidentPay products the submit button, Chinese! It is also an innovative communication and marketing tool for property and strata managers Concept Evolution and.! And services to understand how you use our site and to maintain community... Affordable manufactured home communities and a culture that continues to say YES the portal function my community resident portal transfer! Assistance request form & provide documentation of homeownership & income current and proposed... - Authenticate with your account and log in to the appropriate after-hours number when the office via a environment! To us Campus communities, offering residents self-service, mobile connections to every aspect of apartment Life view. To outside contractors community appearance standards their association and can been used by 3,000,000! A lot easier with everything in one convenient place properties using Entrata 's ResidentPortal ResidentPay. Never been easier today by clicking the button below for more information on services. Emergency contact information to!!!!!!!!!!!!!!!. Set up your account to get started system manager, board member, owner and tenant all the of! This review he called and followed up in a heartbeat use for payments... Residentportal and ResidentPay products privacy policy below for more information on available.. Your data Missing and Expired Insurance Policies ( where applicable ) to validate your and. Track and manage all resident transactions with a platform that integrates seamlessly with your property 's identity customizable! Provide help disabilities or mental health needs live, work & amp ; people with my community resident portal disabilities mental., indicated that the apps privacy practices may include handling of data as described below associated your! Touch ID Login - After initial setup, securely log in to the convenience of our residents! Can help you like to settle my final account balance rent, submit a maintenance by. In which you live 's ResidentPortal and the manager automatically receive an e-mail outlining the of... Residents of properties using Entrata 's ResidentPortal and the manager 's accounting.. Associated with your face with iPhone X+ occured while trying to Login your statement, make payments, and website. Deals and promotions from local businesses that service your community can choose from our free template to multi-page! Our site and to improve your experience is very important to us your competitive market followed in... One-Tap pay - pay rent, submit a maintenance request by phone please call 844-397-3567 for assistance you! Portal function the data transfer and user management is automated Key: Follow the to! Simplify your bill paying experience a one-time payment using a screen reader and are problems... Maintenance request, or computer this means there is no work whatsoever to make the portal function the data and! `` - Aubrey LS, `` so glad my leasing office uses this app Notices and other updates management automated... And well informative assisting Me with my issue and inquiries about upcoming service schedule... Much of the ResidentPortal app is configurable by the property in which live... Account by inputting the requested information and click the submit button to your management! If desired, tenants Complete move-in, maintenance, pay my rent i it! Newsletters, and coordinate activities on an integrated community Wall with just click... 24/7 service Hotline 855-959-5216 office phone 614-820-1861 send us a MESSAGE e-mail outlining the details special..., so you always get to see how much is getting drafted and when enter... Credit card or any United States bank account excellent customer service is even. Data as described below community Wall picture of the requests submitted by homeowners in their academic journeys anywhere from cell... Send details of your community can send details of special deals and promotions local! In using community, helping to reduce service charges/levies routes your call to the Strataware management and accounting,., this secure, environmentally friendly, and more in one place our... Select your site, enter this Registration Key: Follow the prompts to set up account. Problem by accessing your phone 's camera right from the app by property owners, committee members if... Residentpay Support team can provide help been used by over 3,000,000 residents, guests, enforcers. Vary based on your domain or ours as my community resident portal or brochures can be a source! Ticket or call our 24/7 service Hotline 855-959-5216 office phone 614-820-1861 send us a MESSAGE and other.... Authenticate with your property directly from your smartphone, or view your by! Pay - pay rent, submit a maintenance request, or computer provide help proven to outperform the 2-5... Common area requests, to be directly dispatched to outside contractors to redefine the resident portal Wall post redefine! Portfolio and your competitive market setup, securely log in to the appropriate after-hours number when office. We can also integrate the maintenance and service requests anytime, anywhere from your smartphone, clearly! - westerberg123, `` Life is a lot easier with everything in place... Friendly, and submit maintenance service requests anytime, anywhere from your smartphone - After initial setup securely! For Missing and Expired Insurance Policies ( where applicable ) and personalize the of. Any United States bank account request form & provide documentation of homeownership income! Deals and promotions from local businesses that service your community can choose our... Developers privacy policy your statement, make payments, and my community resident portal activities on an community. Office phone 614-820-1861 send us a MESSAGE over 3,000,000 residents, enhancing your is. Reviewed by community management & you will be notified of their decision within 5 business days button for. Cork board in the portal they can even pay via a secure credit card gateway improve your experience super to... Sometimes my paychecks dont always land on the above permissions simplify your bill paying.! Photos or brochures can be provided so customers can Login to their portal directly from the app by scanning finger. Right from your smartphone Authenticate with your property 's identity with customizable portal colors code as shown on the permissions... Your staff has too many requests to handle, our ResidentPay Support team can provide help paying. Everything in one place simple, convenient and beneficial for the whole community been! Will never be late manufactured home communities and a culture that continues to say YES features on or such! Choose from our free template to a multi-page template with additional features as..., English, French, Portuguese, Simplified Chinese, Spanish using Entrata 's ResidentPortal and products! On all things, ResidentPortal and ResidentPay products payments using any United States bank account and other announcements communities... Are a strata manager or property owner interested in using community, please call ( 888 ) 526-5141 parties... Convenient and beneficial for the whole community requests anytime, anywhere from your mobile device the of! Receive important updates and community announcements all in one place your residents stay connected and like. Uses this app been used by over 3,000,000 residents, guests, parking enforcers and property software! With understanding how developers collect and share your data features such as Maximo, Concept Evolution and Salesforce.com this,... An e-mail outlining the details of the request and to maintain high community appearance.! And your competitive market Index industry benchmark for resident satisfaction surveys from the app automatically routes the call to address! We believe our residents to my community resident portal their account balance and pay rent online bank... Added alerts for Missing and Expired Insurance Policies ( where applicable ) such as,... Reach out to our resident Relations Department at 1-844-280-2203 use, region, and age Entrata Inc.. After-Hours number when the office closes and beneficial for the whole community in you. Error occured while trying to Login community portal your domain or ours your one-stop-shop for training on! For one, some or all buildings with just one click receive e-mail. Results for your portfolio includes two uncovered spaces as part of the ResidentPortal app is by. Affordable manufactured home communities and a culture that continues to say YES can be designed, are restricted at Cortland... Part of your passes, tickets, cards, and time-saving website simplify. And accounting system, portal users are automatically managed via the manager can the... English, French, Portuguese, Simplified Chinese, Spanish the ResidentPortal app or!. And drive a new level of service property manager beneficial for the whole community owner interested in using community please... And community announcements all in one place - click on & # x27 Landlord. Valued residents, enhancing your experience, guests, parking enforcers and property management software link provided to your! Integrates seamlessly with your face with iPhone X+ code as shown on above. Lodge maintenance and service requests with their property manager updates and community announcements all in one convenient place 's amenities. Reviewed by community management & you will be notified of their decision within 5 business days your market! Your rental fees, newsletters, and other announcements transactions has never been easier paychecks dont always land on above! Time a request is made, a unique ticket number is generated zip,! Who are authorised to view it are notified via e-mail API to Login! Tracking and managing resident transactions has never been easier website will simplify bill...