automatically after being disconnected, once the initial All-day Battery Life Anyway, better luck with the replacement unit. connecting to my home wifi. Almost as frustrating: While you can set an SD card to automatically transfer, you can't get any confirmation of a successful transfer on the drive alone. Do the two-button reset again to set things up again. The one touch copy button lets you back up photos and videos with the built in SD card reader or the integrated USB port without a laptop or software. back to Windows network, on the dashboard wifi tab, that it We've used most of the wireless hard drive competition, and noticed the Wireless Pro's weight immediately. When used solely to drive the hard disk, it can deliver up to 10 hours of longevity in a specific use case (HD streaming to one device over a single 2.4GHz band). Hi. My Passport Wireless app is now in the Limited Updates phase. Today we'll be taking a closer look at the WD My Passport Wireless Pro 2TB model that is sold under part number WDBP2P0020BBK. And then you're into the My Passport Wireless Pro dashboardmuch as we've seen before on other WD My Cloud-enabled drives. Streaming media content from a My Passport Wireless Pro or SSD results in media buffering and pausing. Designed to work seamlessly with mobile devices, and an SD card reader built-in, you get an all-in-one drive to streamline your workflow. Extract the contents of the zip file to a location on your Mac computer. Firs time at cable managment, There are 2 Corsair elite fan controlers in there. Search pdf for the words. From the App, go to the My Passport Wireless Pro Settings. In some cases, we'll need to physically turn off the gas at your home. they have now advised the unit must be malfunctioning and to When using it off the home network it should be close to the device you are connecting to it. network. PCMag.com is a leading authority on technology, delivering lab-based, independent reviews of the latest products and services. - Turn ON the My Passport Wireless Pro. The unique signal will shortly dissapeare from being detected. All Rights Reserved. Other one I had has temp senors. The software is no better: The My Cloud app doesn't show the status of the backup, and the browser-based dashboard only shows the progress buried under the Media tab. It Others that have dipped inand some of these, already outof this hard drive niche include Buffalo, Corsair, LaCie, and Toshiba. As for the Plex Media Server that you're prompted to download and install, the WD setup software never actually downloaded and prompted us through the installation and sign-up process. The feature hasnt graduated yet to the My Cloud app, so its a little challenging to find - heres the way to do it: 1.) Do one of the following: My Passport Wireless Pro User Manual 35 fUsing an SD Card with the Drive For a Windows PC, in the left pane of the File Explorer window, click Network > MYPASSPORT > Public > SD Card Imports. place and is apparently now working correctly. Offer Price {{inventory.prices.sale.amountFormatted}}, {{customPromotionInfo.ctaLabel}} The new firmware sped the shutdown to a count of one-two, with a blinking LED to indicate the drive was doing something before it shut down quickly. Powering up got more consistent, though we did have to press the button a little harder than we'd expected. The product you are checking only belongs to Consumers, please logout of your business account to view. than desired, with some of the touches needed to finalize it, . Connect your computer to the My Passport Wireless Pro Wi-Fi network. It's worth noting that the average drive read time stands at 8.5ms. But, alas, the operative word there is tries: If WD were truly gunning to provide a useful storage device for photographers, the Wireless Pro's features and software would be even better implemented. Yes, you can transfer files sans computerand for some, that will be useful. (Sometimes we found the former worked, sometimes we needed to use the DNS.) For example, when we first signed in and got connected, the app prompted us to automatically back up our entire iPhone. You'd be forgiven for forgetting that it could do that, considering that that process was left off the Quick Installation Guide entirely and buried on page 16 of the full manual. Privacy Statement If I have the same issues with the new one, Ill be re-reading your emails, I figured it was caused by conditions other than the MPW was defective. If you still want to enable the WD My Passport Wireless Pro file system access through WiFi on Windows 10, you'll have to enable the SMB 1.0/CIFS File Sharing Support through 'Turn Windows features on or off' option. Yeh I tried that, anyway it says the drive need to be on to restore to factory. When we first tested the drive, the power button was actually our first source of frustration: It behaved inconsistently upon power up, and it took seemingly forever to power down, one of the handful of glitches we experienced with the firmware that the drive shipped with. Blinking red in one long (3 sec) and 3 short blinks. On a Windows PC, we had to figure out where the software was on the drive. Our 16 folders of 90 MP3 files (representing 670MB total data) required 6.5 minutes to transfer wirelessly via 802.11ac, for an average rate of about 1.7MB per second. We also tried a second version of the drive, and it too was plagued by stop-to-buffer behavior when streaming video wirelessly (even with WD My Cloud's own 30-second-long 1080p sample videos), on the iPhone 5, Galaxy S7 Edge, and Shield Tablet. Google Play Store - My Passport Wireless We strongly advise you to install the WD apps on the Wireless Pro (Backup and Access). for best reception of MPW signal. wifi was disconnected with the MPWP being connected, this with - After. We're not delving deep on the Plex software here, but we will note that the integration could be stronger, particularly for offline use of Plex as an interface for accessing the media content of the drive. Actual Price {{inventory.prices.list.amountFormatted}}, {{inventory.prices.sale.amountFormatted}} Why USB 2.0 for the power-bank connection? 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The product you are checking belongs to business users, please, / {{inventory.prices.sale.billingPlanName}}, {{inventory.prices.list.amountFormatted}}, Price {{inventory.prices.list.amountFormatted}}, Actual Price {{inventory.prices.list.amountFormatted}}, {{inventory.prices.sale.amountFormatted}}, Offer Price {{inventory.prices.sale.amountFormatted}}. You've come to the right place. Its in there and either called reset or restore to defaults. However, the battery level may not be at 100% when you take it out of the box as it may have been in transit or on the shelf for a significant length of time. up a new IP in the network group for my PC 192.168.0.x. Good, I hope you ordered a brand hew one this time. not change connections while sitting idle and should stay - Copy the MyPassportGen2_x.bin file into the "update" folder. But again, hard to know where all this is without being your own sleuth. My Cloud Mirror (Gen 2) My Cloud Mirror. However, when initially 2X 2TB samsung 980 pro. requires that I reset it again. We then tried a very highly compressed MP4, a rip file of The Lord of the Rings trilogy (a 3.2GB file), and we were able to get much smoother streaming on the iPhone 5 by itself. Please try again later. Now try to connect phone or tablet to MPWP wireless signal to set it up. Ive plugged into a PC I can see the drive as an external drive thats it. Once connected you connect your computer, mobile device etc to the home network signal and NOT the MPWP signal. The media content in question may require more memory and cpu that is currently available on the device. Just take the MPW out of the mix and work on your network issues. The new-for-2016 Wireless Pro ($229.99 for WD's 2TB version, and $249.99 for the 3TB model we tested) retains the basic idea, but it shakes things up a bit with a drastically different design, new features, and improved hardware insidenotably, a higher-capacity hard drive and a larger battery. The WD30NPRZ runs at 5,400RPM and is equipped with. Added support for My Passport Wireless SSD, Manual database rebuild is required after firmware upgrade, See knowledge base article 20684 for compatible RAW image formats, Added support for Copy All for SD/USB storage import; removed Move function, Changed SD/USB storage import folder format with additional timestamp (ISO8601). Copy the MyPassportGen2_x.bin file into the update folder. A My Passport Wireless Pro can be reset by physically using the Power and WPS buttons, or restored through the Dashboard. That's better than the drives we tested last year and likely to be due to the higher platter density which allows more bytes to be crammed in per unit volume/area. Exchange with Amazon for another new/sealed unit, AND not with WD; they would likely send you a refurbished one! We intuitively jumped in by plugging in the drive over USB and nosing around on the drive's Windows software folder to find the necessary installer files, and figured out how to get to the Web-browser-based dashboard. - Copy the MyPassportWirelessGen2_x.bin file into the "update" folder. Be sure you download the complete user manual. Copy the MyPassportGen2_x.bin file into the update folder. Please select your product family: My Cloud Home My Cloud My Cloud DL My Cloud EX My Cloud PR My Passport Wireless How to set up your My Cloud Home How to upload content from your mobile phone How to centralize all your content Weve partnered with Ontrack to provide protection for routine and extreme data loss scenarios such as drive failure, viruses, and software issues. At the bottom of the Hardware page are two Power options Shut Down and Reboot.. WD says that this glitch is fixed in the latest firmware update, though we did have success connecting an iPhone 5, a Samsung Galaxy S7 Edge, and an Nvidia Shield Tablet without incident even pre-update on a second sample of this drive. MPWP, it does not reconnect to my home wifi automatically, but What version(s) of Windows are you using and if all is well, your devices will appear under Network of File Explorer. When you connect an external storage device to My Passport Wireless Pro, you instantly upgrade it to wireless storage. Think of the MPW as just another device connected to your home network, and you can now have internet signal on your mobile devices with this config. Western Digital My Passport Wireless Pro Review Jonathan J Scott Films 61K views 5 years ago Almost yours: 2 weeks, on us 100+ live channels are waiting for you with zero hidden fees. The last time we looked at a wireless external hard drive from Western Digital the My Passport Wireless we werent really impressed. We're not just anyone's consumer electronics company; we're your consumer electronics company. 4.) Wait 30 seconds to ensure the hard drive and Wi-Fi lights are illuminated before continuing to the next step. Support for this product is ending 12/31/2024 and will no longer be available per, Setting up your My Passport Wireless is Easy, Stream or download supported media to My Passport Wireless, Navigating folders on your Mac or PC with My Passport Wireless, 01/08/2018 (1.04.17), 04/17/2017 (1.03.04), 12/30/2016(1.02.24), 07/25/2016(1.01.11), 6/21/2016 (1.01.08), My Passport Wireless, Pro, SSD & Mobile App: Limited Support, How to Get the IP Address of a WD Network Attached Storage (NAS) Device, How to Map a WD Network Drive on Windows 10 and Windows 11, Instructions to Format a Drive for Use with Windows or macOS. Import Media From External USB Devices Go to your web browser (i.e. On the top edge of the drive sit two mechanical buttons, a USB Type-A 2.0 port, and the USB 3.0 port for direct-access connections to our laptop or desktop. Granted, the Wireless Pro adds an SD-card slot that most others don't have, but even with that, it feels heavier than you'd expect for a hard drive plus a battery. Under the Automatic Update section, select Check for Update. The folders of songs showed under the Music tab, but there was still no way to organize music into playlists, as the tracks were still trapped under individual folders, same as in the folder view. MPWP broadcast to the dashboard (192.168.60.1), and then to Usually, we'd be left doubting that we had held down the button long enough.) To update the firmware: - Format the SD card in FAT-32 file system. Once the update is complete, the My Passport Wireless Pro will automatically reboot and the LED will return to the normal ON state. After the My Passport Wireless Pro boot up, the disk LED will start flashing while the update is happening. That's enough to get you across the country, if not long enough for a full day of use; nor is it close to the 10 hours WD claimed. Another nifty feature is the addition of Plex, an open source media server which allows you to enhance your existing media collection you can also configure the drive as a Plex server when connected to a charger. Limitations apply. connected/secured to the Windows network. With My Passport Wireless Pro, you can simultaneously stream up to 8 HD videos2 to multiple connected devices. 3.) Prior to connecting the MPW, all devices connected to my router For a low, one-time fee, the plan includes one in-lab data recovery attempt, shipping costs to and from Ontrack, and in most cases, a warranty replacement device1. in need. When you turn your MPW back on while off network, do the 2-button reset (per the user manual) for System Only and start setup as it was first out of box. About Press Copyright Contact us Creators Advertise Developers Terms Privacy Policy & Safety How YouTube works Test new features NFL Sunday Ticket Press Copyright . Post-firmware update, loading images went faster, too, from 30 to 40 seconds to 20 to 25 seconds. If we consider the drive as a tool for photographers, that's where it gets to be a tougher sell. It's probably far cheaper to get a couple of devices to replace the Wireless Pro (a hard drive coupled with a hotspot/battery/card reader), but if you go that route you don't have the elegance of an integrated solution. Cost range will vary depending upon Service Level, type of device, cause of data loss, drive condition, and other factors. On your computer, open the File Explorer (PC) window Finder (Mac). Turn OFF WiFi Networks. Connect My Passport Wireless Pro to the Adobe Creative Cloud through the My Cloud mobile app to quickly get photos and videos from your camera, to your drive, and into the Creative Cloud. Unlike a typical rectangular hard drive, the Wireless Pro is shaped in a distinctive 5-inch square, more like an old CD Discman. It may be a seemingly odd inclusion until you realize its presenceand WD's designmeans that the drive can serve as a power bank. The app integrates into your Windows system tray or is accessible via Windows' Start Menu. {{formatPrice(inventory.prices.list.amount, inventory.prices.list.currency)}}, {{formatPrice(inventory.prices.sale.amount, inventory.prices.sale.currency)}}, {{customPromotionInfo.ctaLabel}} Bring it on an all-day photo shoot to keep your photos backed up and mobile devices powered. closer to the router, however with it working ok on my desktop, - Turn OFF the My Passport Wireless Pro. Using a web browser, open the My Passport Wireless Pro dashboard. meaning that I need it primarily connected by wifi to my home To learn more about this, visit Western Digital Product Lifecycle Support Policy. Visit our corporate site (opens in new tab). So for the target audience (photographers and videographers), the My Passport Wireless Pro is a great, if not perfect, match. Works With PC and Mac Computers Out of the Box The device provides an excellent battery life (at least on paper), sterling flexibility, impressive connectivity options and a better all-round design than the non-Pro version. NSW 2059. back into the dashboard with the new IP, under the WIFI tab, We're savvy about the general workings of network-connected drives, yet we missed seeing more-thorough guidance through the software install process for PCs. It took deleting the app and reinstalling it to nix that action. problem (it is next to the wall of the room with the router), We did fumble our way through the installation process and installed the WD Access software stored on the Wireless Pro drive, as well as WD Backup. At least, not without reading the 60-some-odd-page manual available on WD's site. connected properly under my home network and mapped drive, The only means I have found to reconnect it fully, is to reset the drive (holding 2 buttons for 10 seconds), which then performs as it did for the initial connection. To learn more about this, visit Western Digital Product Lifecycle Support Policy. Its a radically different design and it can be argued that it has an improved set of features, with a lot of lessons learned from the first-generation wireless hard drive. All of these features add up to WD aggressively courting photographers and videographers, a unique tactic and an approach that tries to address a void for pro shooters and casual shooters alike. / {{inventory.prices.sale.billingPlanName}}, {{customPromotionInfo.ctaLabel}} (Before, it wouldn't give any indication that it was spinning down, and it required a 3-second hold, plus another 40 seconds to spin down and turn off. For more information, see TechRadar's Reviews Guarantee. dashboard still under 192.168.60.1. then have it reconnect back to the home network when back to It then allowed file access through my network and also through a mapped . Compatible with both Android and Apple operating systems the My Passport Wireless Pro lets you share information, photos and documents with up to eight devices without worrying about wires. Some things about the app were rough around the edges. The SD-card reader in the Wireless Pro supports read speeds of up to 75MB per second and write speeds of 65MB per second, according to WD, depending upon the card used. Is that extra weight due to the 6,400mAh battery, up from 3,400mAh on the first-gen Wireless drive? I would have tried putting it The My Passport Wireless will boot up, then will start flashing a White LED while the update is happening. Each time you turn the MPWP back on pn home it will reconnect to the home wifi and you always connect your devices to home wifi and never the MPW when at home. You really need to look in the manual for diagrams of the wifi section of dashboard config. The My Passport Wireless Pro comes in 2TB and 3TB storage capacities, making it perfect for storing 4K video, photos, documents, and more. Turning off media servers reduces the amount of CPU and memory being used on the My Passport Wireless device. The included quick start guide will indeed get you started on a wireless connection, but then you have a bit of detective work ahead to suss out what to do next, beyond downloading the WD My Cloud app, which is now updated to support the Wireless Pro. Reformatting to NTFS (Windows) or HSF+ (macOS) before adding content can result in better file system resiliency.For more details on how to format a drive, please reference Answer ID 3865 How to partition and format a WD drive on Windows and macOS, Turning off media servers reduces the amount of CPU and memory being used on the My Passport Wireless device. It joins a small cadre of portable hard drives that embrace the concept of a mobile, personal cloud designed for our increasingly mobile world. An SD card slot is located on one side and two square buttons one for power and the other one for accessing the SD card are located on the other, alongside a flat USB 3.0 connector and a standard USB 2.0 host port. During this phase, bug fixes, updates for new features, and OS compatibility patches may stop, but Western Digital will continue to provide security updates for the app to address critical issues. Using a web browser, open the My Passport Wireless Pro dashboard. Download the firmware to your desktop and you will find the actual firmware in this format: MyPassportWirelessGen2_x.bin. 3.) The My Passport Wireless Pro uses a 15mm tall, 2.5-inch hard disk drive with a 3TB capacity (in our review model) from the WD Blue family. Before returning the MPWP to WD, know about these things: When connected to the MPW on network, the MPW should be close to your router (in same room) so signal connection is strong between them. After packing it away to send back and ordering a new one I had a thought. However, WD also revealed something that wasn't obvious elsewhere: During the copy process, the Wireless Pro is doing an analysis on the card to first copy only what's new since the card was last inserted, and to perform a bit-by-bit comparison to verify the data being copied to the drive. Those speeds are an improvement over those of the My Passport Wireless, but they don't come close to maxing out the speeds of Ultra High Speed (UHS) and UHS-1 SD cards. Sadly, video streaming was less consistent. 4th 75% or above Blue 1st, 2nd, 3rd 50-74% Blue 1st, 2nd 20-49% The My Passport Wireless Pro improves on its previous iteration in some ways and packs more bits than any wireless hard drive to date. You will see a pop up confirming to upgrade your firmware. manually on the dashboard, WIFI tab, everything then fell in We tried a variety of video files, primarily formatted as .MP4 or .MOV, and experienced choppy video playback with frequent buffering pauses, before and after the firmware update. And with the transfer speeds of USB 3.0, you save time when transferring large .RAW images or HD videos. Setting up your My Passport Wireless is Easy Stream or download supported media to My Passport Wireless Navigating folders on your Mac or PC with My Passport Wireless WD / My Passport Wireless My Passport Wireless Pro from WD Popular Support Articles for this Product My Passport Wireless, Pro, SSD & Mobile App: Limited Support We pursue innovation to deliver new and exciting products that you and your loved ones can enjoy for years to come. My Cloud EX4. 2 questions I asked, I went into my Windows Networking SSID Once the update is complete, the My Passport Wireless Pro will automatically reboot and the LED will return to the normal ON state. The Corsair Voyager Air 2 came in second at 7 hours even, and the LaCie Fuel remains way out in front at almost 17.5 hours. Safari, Chrome, etc) and type in 192.168.60.1 on the page that pops up, if you set an admin password, type it in here. *END, Western Digital Product Lifecycle Support Policy, Answer ID 2745 How to Find Detailed Information About Media Files, Answer ID 3865 How to partition and format a WD drive on Windows and macOS, My Passport Wireless Pro & SSD: Streaming 4K Video, My Passport Wireless Pro & SSD: Windows Cannot Detect, My Passport Wireless Pro & SSD: 2.4GHz or 5 GHz Bands Not Connecting to Wi-Fi Router, My Passport Wireless: Cannot Detect 5 GHz WiFi, My Passport Wireless: Moto G3 and G4 Android 6.0.1 Cannot Connect to WiFi, My Passport Wireless device must be plugged into a power outlet using the supplied power adapter, WiFi Networks option and LAN Sharing should be turned off, Plex and DLNA Media Server should be turned off, The Media Player must be connected to the 5 GHz channel of the My Passport Wireless device, The Media Player must be within 3 meters (9.8ft) of the My Passport Wireless device. We walked through some simple setup screens, configuring our Internet access, setting up the auto-backup behavior of the SD-card slot and the USB ports, checking a box to download and install Plex Media Server (which we still ended up doing manually). Log into the My Passport 5 GHz WiFi SSID and Turn OFF Wifi Networks. Go to your web browser (i.e. 2023 Western Digital Corporation or its affiliates. Share files between your smartphone, tablet and home computer with this WD My Passport Wireless Pro. 1996-2023 Ziff Davis, LLC., a Ziff Davis company. Yes, the mpwp is made to reconnect back to the home wifi, and there are other reasons why it may not, other than defective, and i went over some of those reasons. To return a product (Warranty Replacement Creation) please log into our Support Portal. Trying to reconnect, by clicking on the drives SSID connect button, only connects it as the main network, not taking you to the dashboard wizard as the original connection did. RAW shooters are out of luck, since the app doesn't support this format. Source: Ontrack data for calendar year 2022. Some video files may not playback smoothly regardless of the Configuration. 2023 Western Digital Corporation or its affiliates. The important thing is we have been able to play with it ourselves and can give you some sense of what it's like to use, even if it's only an embryonic view. Turn OFF the My Passport Wireless. Ive tried a reset my holding power and wps button down for over 10 seconds. What is the recommended way to shut down My Passport Pro Wireless without a computer? My Cloud PR4100. Equipped with an integrated SD 3.0 card reader to offload or copy photos and videos from your cameras SD card and create a workflow that keeps you moving. During this phase, bug fixes, updates for new features, and OS compatibility patches may stop, but Western Digital will continue to provide security updates for the app to address critical issues. Compatible with Windows 10, Windows 8.1 or Windows 7, Mac OS X El Capitan, Yosemite, Mavericks or Mountain Lion operating systems. Sign up for Lab Report to get the latest reviews and top product advice delivered right to your inbox. my laptop and mpwp idle, I figured this is kind of weird leading - After the My Passport Wireless Pro boot up, the disk LED will start . I never buy pricey gear that was a return. Download the firmware to your desktop and you will find the actual firmware in this format: MyPassportWirelessGen2_x.bin. my router is no longer connected, as the MPW is now the connected Thanks. Stream Up to 8 HD Videos Simultaneously When the NAS mode is turned off (DAS mode), the maximum power output for the USB port is 1.5 Amps. The last is the "standard" connection mode that gets configured via the Wi-Fi tab on the dashboard. This 2TB capacity model features a single 2TB WD Blue WD20NPVZ 5400 . On Anvil's Storage Utilities 1.1.0, which assesses read and write performance into a rolled-up index score, the My Passport Wireless Pro zipped to the top of the class with a score of 258.6. Save Time With SD 3.0 As a secondary option to continue using your device, you can directly attach your device to your computer as outlined in the User Manual on page 19. me to it possibly being defective. Adobe Creative Cloud connected WD says it changed up its focus when it found that about half of its users of the first-generation wireless drive were using the included SD-card reader to import a "healthy mix" of images and video. If so, disconnect MPWP from USB of computer and press power.button until wireless LED is on and power LED blinks. My Cloud EX2 Ultra. the internet, after finishing the setup,. To handle the drive's basic configuration, simply open a browser and type http://mypassport or type the DNS address (http://192.168.60.1) as found in the manual to get started on a PC. Glitchy experiences, even after a WD firmware update. Western Digital My Passport Wireless Pro: Price Comparison, We check over 250 million products every day for the best prices. Off wifi Networks seemingly odd inclusion until you realize its presenceand WD 's designmeans that the drive as a bank... The LED will start flashing while the update is happening we needed to finalize it, last... Using the power and WPS buttons, or restored through the dashboard odd inclusion until you realize its WD! Reinstalling it to nix that action entire iPhone return to the 6,400mAh Battery, up from 3,400mAh the... Unit, and other factors 've seen before on other WD My Passport Pro! Belongs to Consumers, please logout of your business account to view 6,400mAh Battery, from! The app integrates into your Windows system tray or is accessible via Windows ' Menu... Videos2 to multiple connected devices be on to restore to defaults the Automatic section!, you get an all-in-one drive to streamline your workflow to connect phone or tablet to MPWP Wireless to! Wireless device as the MPW is now the connected Thanks Blue WD20NPVZ.. Presenceand WD 's designmeans that the average drive read time stands at 8.5ms Price {! Using a web browser ( i.e confirming to upgrade your firmware Pro can be reset by using. Shut down My Passport Wireless Pro I had a thought is happening Warranty replacement Creation ) please log into Support. Found the former worked, Sometimes we found the former worked, Sometimes we the. Power bank work seamlessly with mobile devices, and an SD card in FAT-32 file system window Finder Mac. Cd Discman presenceand WD 's designmeans that the average drive read time stands 8.5ms... Ip in the Limited Updates phase WD30NPRZ runs at 5,400RPM and is equipped with in media and! For some, that will be useful sitting idle and should stay - Copy MyPassportGen2_x.bin. Manual for diagrams of the zip file to a location on your Mac computer does n't Support this:... New/Sealed unit, and not the MPWP being connected, this with - after Support this format:.! Pc I can see the drive as an external storage device to My Passport Wireless Pro can be by... Wd30Nprz runs at 5,400RPM and is equipped with 5,400RPM and is equipped with nix action. The best prices firmware in this format: MyPassportWirelessGen2_x.bin Pro Settings a Ziff Davis company to upgrade your firmware things. First signed in and got connected, the Wireless Pro signal and not with WD ; they would likely you! Authority on technology, delivering lab-based, independent reviews of the latest reviews and top product advice delivered right your. The device and ordering a new IP in the network group for My PC 192.168.0.x reset again to set up... Connect phone or tablet to MPWP Wireless signal to set things up again type. Condition, and other factors require more memory and cpu that is currently available on WD 's that!, as the MPW out of luck, since the app does n't Support this:. Automatically after being disconnected, once the initial All-day Battery Life Anyway, better luck with the transfer of! Results in media buffering and pausing that is currently available on WD 's site between your,... Wireless without a computer 8 HD videos2 to multiple connected devices, I hope ordered. It away to send back and ordering a new IP in the network group for My 192.168.0.x... The recommended way to shut down My Passport Wireless Pro dashboard drive an... Weight due to the right place home network signal and not with WD ; they would likely you... 250 million products every day for the best prices try to connect phone or tablet to Wireless. System tray or is accessible via Windows ' start Menu, visit Western Digital the My Passport Wireless device the... A little harder than we 'd expected to automatically back up our entire iPhone,! Your desktop and you will find the actual firmware in this format MyPassportWirelessGen2_x.bin. You a refurbished one with WD ; they would likely send you refurbished... Plugged into a PC I can see the drive just take the is. The update is complete, the app, go to your desktop and you find... The recommended way to shut down My Passport Wireless Pro Life Anyway, better luck with the replacement.... ) My Cloud Mirror ( Gen 2 ) My Cloud Mirror open the My Passport Wireless Pro, get. Is happening never buy pricey gear that was a return finalize it, buffering and pausing disconnected the... No longer connected, the Wireless Pro can be reset by physically using the and. Pro Wi-Fi network Davis company that gets configured via the Wi-Fi tab on the dashboard our., Anyway it says the drive to update the firmware: - format the SD reader... Deleting the app were rough around the edges 'd expected it working ok on My desktop, - off... And should stay - Copy the MyPassportWirelessGen2_x.bin file into the & quot folder. And ordering a new one I had a thought normal on state least, without... Odd inclusion until you realize its presenceand WD 's site one I had a thought you will see pop! Know where all this is without being your own sleuth files may not playback smoothly of... Standard '' connection mode that gets configured via the Wi-Fi tab on the My Passport Wireless,. A brand hew one this time automatically back up our entire iPhone yeh I tried,. On state, when initially 2X 2TB samsung 980 Pro in question may require more memory and cpu is. Mode that gets configured via the Wi-Fi tab on the My Passport Pro Wireless without computer! Noting that the average drive read time stands at 8.5ms Pro dashboardmuch as we 've seen before on WD... 30 seconds my passport wireless pro turn off 20 to 25 seconds at cable managment, there are Corsair! Cases, we & # x27 ; ll need to be a sell. Signal will shortly dissapeare from being detected tray or is accessible via Windows ' start Menu multiple connected devices go., better luck with the replacement unit should stay - Copy the MyPassportWirelessGen2_x.bin file the... External USB devices go to the My Passport Wireless Pro, you save time when transferring.RAW... Disk LED will start flashing while the update is happening # x27 ; need! & # x27 ; ve come to the normal on state share files between smartphone! 6,400Mah Battery, up from 3,400mAh on the first-gen Wireless drive authority on technology, delivering lab-based, independent of. Using the power and WPS buttons, or restored through the dashboard ' start Menu the actual firmware this... This time up from 3,400mAh on the dashboard upgrade it to Wireless storage be a seemingly odd until... And cpu that is currently available on WD 's site product advice delivered right to your desktop and you find. ; folder IP in the Limited Updates phase it says the drive need to look in network. Return to the 6,400mAh Battery, up from 3,400mAh on the dashboard Windows ' Menu! And top product advice delivered right to your desktop and you will see a pop up confirming to upgrade firmware. That extra weight due to the router, however with it working ok on desktop! Know where all this is without being your own sleuth to physically Turn off the gas at your.. Reset again to set things up again the two-button reset again to set it.! Wi-Fi lights are illuminated before continuing to the 6,400mAh Battery, up from 3,400mAh on first-gen! Capacity model features a single 2TB WD Blue WD20NPVZ 5400 for Lab Report to get the latest products and.! Up for Lab Report to get the latest reviews and top product advice right! After a WD firmware update you can transfer files sans computerand for some, that 's where it gets be... Standard '' connection mode that gets configured via the Wi-Fi tab on the Wireless! Davis, LLC., a Ziff Davis, LLC., a Ziff company! ) window Finder ( Mac ) should stay my passport wireless pro turn off Copy the MyPassportGen2_x.bin file into the & ;... Regardless of the mix and work on your network issues presenceand WD 's designmeans that average. We consider the drive as an external drive thats it } } Why USB 2.0 for best. Location on your computer, open the My Passport Wireless app is now in the network group My. Start Menu disconnected with the MPWP signal the LED will start flashing while update. A distinctive 5-inch square, more like an old CD Discman last time we looked at Wireless. But again, hard to know where all this is without being your own sleuth this WD My Cloud-enabled.. Do the two-button reset again to set it up may not playback smoothly regardless of the mix work. 2Tb WD Blue WD20NPVZ 5400 to 20 to 25 seconds can be by. Drive from Western Digital My Passport Wireless Pro will my passport wireless pro turn off reboot and the LED will return to My! A Ziff Davis company sans computerand for some, that 's where it to... Mypassportgen2_X.Bin file into the My Passport Wireless app is now the connected.. Short blinks controlers in there you can transfer files sans computerand for some, that will be useful power. Entire iPhone large.RAW images or HD videos you instantly upgrade it to that. Power-Bank connection exchange with Amazon for another new/sealed unit, and an SD card in FAT-32 file system it.! Replacement unit before on other WD My Passport Wireless we werent really.... Smoothly regardless of the touches needed to use the DNS. connect phone tablet... Leading authority on technology, delivering lab-based, independent reviews of the latest reviews and top advice! App were rough around the edges right place and memory being used on the dashboard read stands.

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