This equipment is intended to be installed in accordance with the requirements of IEC 60728-11 for safe operation. It may be red or green to indicate the connection speed. ls. Turn off and unplug all existing routers and modems. The information in this document is proprietary to ARRIS. They may not be resold, transferred, or otherwise disposed of, to any other For added protection, unplug the device from the wall outlet and disconnect the cables Postpone installation until there is no risk of thunderstorm or lightning activity in the If a cable outlet is not conveniently located, your cable company can install a new one. This happens periodically at night, typically around 1:30AM. Monitor the T25 operational status using the T25 Web Manager. encouraged to try to correct the interference by one or more of the following measures: Reorient or relocate the receiving antenna. Comply with all warning and caution statements in the instructions. equipment generates, uses, and can radiate radio frequency energy and, if not installed 3 Position the Telephony Modem over the battery, aligning the slots on the battery bay with the tabs on the battery. purchase). Telephone service for Line 1 is connected and activated; on-hook. regulations. A Telephone 2: indicates status of line 2. List of Mediacom Issued Modems and User Guides This article will provide you with basic information on specific Mediacom issued modems and their user guides. The device /SA true Improperly inserting the battery may damage the battery connector in the Telephony Modem. These products and associated technical data (in print or electronic form) may be subject to export control laws of the United receiver is connected. Required fields are marked *. Replace the door. Upstream and downstream channels are connected. only the provided power and interface cables and install them properly. EUSB connector (blue, if equipped): for use with a computer USB connection. Products names, logos, brands and other trademarks are the property of their respective trademark holders in the USA and other countries. lightning strikes and other electrical surges. TO THE FULLEST EXTENT PERMISSIBLE PURSUANT TO APPLICABLE LAW, CommScope In November of 2018 the company was taken over by CommScope for just over $7 billion dollars. /CreationDate (D:20230222212924Z) When the login attempts continue to fail, factory reset the T25to create a custom admin password during Web manager login. not spray cleaners directly on the device or use forced air to remove dust. This document contains the following sections: Check that the following items were included with the T25 CableModem. Page 6 The SURFboard T25 is a combination DOCSIS 3.0 telephony cable modem with two Voice-over-IP (VoIP) telephone lines. The Touchstone Telephony Modem provides an Ethernet connection for use with either a single computer or home/ofce Local Area Network (LAN). circuit. on your connected computer or laptop. future reference. network-enabled devices via the two Ethernet ports. The ARRIS SURFboard T25 DOCSIS 3.1 Cable Modem is designed to bring you superior connectivity, increase your network capability and provide faster streaming and downloading throughout your home. ankles) must be at least 8 inches (20.3 centimeters). All Rights Reserved. ARRIS provides this guide without warranty of any kind, implied or expressed, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. The T25 connects to the existing To do so, place the tabs of the battery door into the slot on the Telephony Modem battery compartment. To remove the battery, grasp the battery and pull back on the latch at the. PF11VNT3 from American Power Conversion) on the AC, RF, Ethernet and Phone lines. Do not use the telephone to report a gas leak in the vicinity of the leak. Touchstone Products for Japan Touchstone products for Japan Using several splitters in a line may deteriorate the quality of your television, telephone, and/or internet connection. After 10 minutes, enter the correct usernameand password to login. 4Replace the door. TheStatuspage will appear. << This manual is available in the following languages: English. Shop directly with SURFboard. ARRIS SURFBOARD SVG2482AC (01) PDF MANUAL. This product may not be exported outside the U.S. and Canada without U.S. Department of Commerce, Bureau of Export Administration authorization. Activate your Xfinity service using either your mobile phone number or your Xfinity user name and password. It is recommended that the customer install an electrical surge protector in the electrical To comply with the FCC RF exposure compliance requirements, the separation /AIS false No user serviceable parts inside. BTel 2 (grey): connector for the second phone line. Contact your local authorities for items are missing, please call ARRIS Technical Support at 1-877-466-8646 for assistance. 5 months ago. Please recycle or dispose of the battery responsibly and in accordance with local ordinances. For whole-home connectivity, use the T25 Ethernet port to add a Wi-Fi router (separate purchase). /BitsPerComponent 8 As such, this product bears the CE marking in accordance with the above applicable Directive(s). *If you do not find your Mediacom modem listed below, or you are using a customer owned modem that is not DOCSIS 3.0 or 3.1 compliant, please contact us for replacement options. Before trying to use your new Telephony Modem, contact your local cable company to establish an Internet account and telephone service. The Web Manager is used to monitor the network configuration settings and operational status of the T25 Cable Modem. Then gently rock the battery out of the bay. The battery should slide into the bay without signicant force. Enter your email address and check your inbox. The diagram on the left shows the proper orientation. Press down and pull back on the latch holding the battery door (on the bottom of the Telephony Modem). /Creator ( w k h t m l t o p d f 0 . The company is mostly known for their modems such as the TM502G and the SBG series of cable modems. Installation is simple and your cable company will provide assistance to you for any special requirements. Internet access on your home or small business network. cable modems. plug can be fully inserted with no part of the blades exposed. Deliver excellent performance and reliability with a complete line of easy-to-use connectors and components. This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules. Use a pointed non-metallic object to press this button. How do I login to the T25 Web Manager for the first time? Call your cable company for assistance if anything is missing. This device complies with Part 15 of the FCC Rules. In order to reduce the hassle and provide your document in the simplest possible manner, we partnered up with ShareDF to give you an easy, hassle-free access: https://sharedf.com/arris-surfboard-t25-cable-modem-manual/, Arris Surfboard T25 Cable Modem User Manual in PDF, https://sharedf.com/arris-surfboard-t25-cable-modem-manual/, The Best SD Card For Your Nintendo Switch. Get ready to experience the Internets express lane! Indicator lights for the T25 Patterns: normal operation Patterns: startup sequence Rear panel Backup power Telephony cable modem label Installing the T25 Install the T25 Connect your telephone Establish an Internet connection Using the cable modem web manager T25 web manager menu links View the T25 network connection status Status screen HELPFUL LINKS SURFboard.com Shop ARRIS Products and Batteries Security Notifications EU/UK Product Declaration of Conformities (DoC) EU and UK Power Supply Information Contact Us Chat and phone support is also available. ARRIS, Touchstone, and the ARRIS logo are trademarks or registered trademarks of ARRIS. Docsis 3.1 cable modem (32 pages) Modem CommScope ARRIS SURFboard SB6183 User Manual. Arris T25 User Manual SURFboard T25 Cable Modem with Xfinity Voice. Copyright 2011-2023 | Manual-Hub.com | All Rights Reserved. It is your responsibility to determine the applicable regulations and to comply with them. Login will be locked for a period of time. Use this procedure to install or replace the backup battery. Flexibility: provides two lines of telephone service as well as high-speed data. WEEE could potentially prove harmful to the environment; as such, upon disposal of the Telephony Modem the Directive requires that this product must not be disposed as unsorted municipal waste, but rather collected separately and disposed of in accordance with local WEEE ordinances. You can get the ARRIS T25 for $199 at Target. 1995 - 2023 ARRIS Group, Inc. All Rights Reserved. At the time of founding, the company was known as Arris Interactive. 3Push the battery pack into the bay until it seats into place. The front of the Telephony Modem provides the following indicators. I have the Arris T25 and it works fine with Xfinity. or laundry tub, in a wet basement, or near a swimming pool. D Online: indicates internet data transmission status. Looking for a solution to upgrade your home network? Telephony Modems with USB ports. distance between the antenna and any persons body (including hands, wrists, feet and Create lasting connections by shaping the networks of future with CommScope. gateway and setting up a secure connection on Do not use the telephone to report a gas leak in the vicinity of the leak. Explore CommScope's exclusive tools that make it easier to research, specify, order and track CommScope productsLearn More. Whether youre an expert industry veteran or a new professional, your work will make an impact. incorporated into other items, without first obtaining approval from the U.S. government or as otherwise authorized by U.S. law and It may be red or green to indicate the connection speed. You may find the answer to your question in the FAQs about the Arris SURFboard T25 below. Consult the dealer or an experienced radio/TV technician for help. Note: Batteries will not insert completely into the Telephony Modem if not oriented correctly. '!%". B Tel 2 (grey): connector for the second phone line. any latin characters (a-z, A-Z) any numbers (0-9) special characters ("-", "_" and "."). If you connect your Telephony Modem to a wireless LAN, make sure you enable security and encryption on the wireless hub (for the same reasons. You can buy coax from any electronics retailer and many discount stores; make sure it has connectors on both ends. Only qualied installation technicians should connect the Telephony Modem to house wiring. If the equipment is to be installed in an area serviced by an IT power line network, as is found in many areas of Norway, special attention should be given that the installation is in accordance with IEC 60728-11, in particular Annex B and Figure B.4. That said, I'll add my $.02. At CommScope, your imagination can reimagine tomorrow. Launch a web browser, such as Internet Explorer, Firefox, or Safari. /SM 0.02 Cancellation of telephone service is not adequate. View and Download ARRIS TM722G-CT instruction manual online. cracked wire insulation, and broken plugs are dangerous. These are sold or rented by your ISP with a subscription plan and have a task of connecting to a landline connection, remodulating the data, and sending it to and from your computer. ARISING FROM COURSE OF DEALING OR COURSE OF PERFORMANCE. Line up the guides on the battery with the slots in the battery bay. Can't find the answer to your question in the manual? D Ethernet connector (yellow): for use with a computer or home network LAN. Evolve your HFC broadband networks to meet high-speed data demands as well as the need for low latency, security and increased capacity. When you call, have the following information ready: the Telephony Modem serial number and MAC addresses of the unit (printed on a sticker on the bottom of the Telephony Modem). For additional assistance with your T25, ARRIS is available to help. reserves the right to revise or change this content from time to time without obligation on the part of CommScope to provide It is required to create a custom admin password during first-time access. What does the download speed on the internet depend on? ARRIS Telephony Modems comply with the applicable requirements for performance, construction, labeling, and information when used as outlined below: Mains voltages inside this unit. Tighten the connector by hand. country or to any person other than the authorized ultimate consignee or end-user(s), either in their original form or after being This site uses Akismet to reduce spam. notification of such revision or change. The model number is on the label afxed to, There are two ways to connect your computer (or other equipment) to the Tele-. Note: For Comcast subscribers, please visit xfinity.com/activate before calling Comcast or ARRIS. View the manual for the Arris SURFboard T25 here, for free. /ColorSpace /DeviceRGB EOnline: indicates internet data transmission status. To prevent fire or shock hazard, do not expose this device to rain or moisture. NVG37XXR2 Users Manual ARRIS NVG37X Quick Start Guide fm: 2016-12-25: HR54-2 User Manual User Manual: 2016-12-22: HR54-2 User Manual User Manual: 2016-12-22: NVG4XX Users Manual ARRIS NVG44X Quick Start Guide fm: 2016-12-14: NVG4XX Users Manual ARRIS NVG44X Quick Start Guide fm: 2016-12-14: NVG4XXQ Users Manual NVG448BQ pdf ARRIS NVG44X Quick . In areas of high surge events or poor grounding situations and areas prone to lightning strikes, additional surge protection may be required (i.e. It may be red or green to indicate the connection speed. Expand coverage for cellular services with distributed antenna systems (DAS) and small cells, and deploy private wireless networks for mission-critical applications. 2Place the battery on a rm horizontal surface. personnel. Use this procedure to install or replace a maximum backup battery. or transmitter except those already approved in this filing. T25; TERNUSB1; TG1652 2; TG1662; TG1662G; TG1672 2; TG1672G; TG1672G-NA; TG1682 2; TG1682 2; TG2472 2; TG2472G-NA; TG2492 2; . There are two types of connectors, slip-on and screw-on; the screw-on connectors are best for use with your Telephony Modem. Do you have a question about the Arris SURFboard T25 or do you need help? Let me know how it works out. Other patents pending. Different types of cord sets may be used for connections to the main POWER supply The front LEDs will be solid when it has reached this state. Locate the required information to activate XFINITY Internet service. >> Use the cable companys mail servers for sending email. E USB connector (blue, if equipped): for use with a computer USB connection. What is the default login and password for an Arris router? Because some jurisdictions do not allow limitations on how long an implied warranty lasts, This model of the Telephony Modem has the ability to provide battery backup in the event of a local power loss. It may be red or green to indicate the connection speed. ARRIS, SURFboard, and the ARRIS logo are all trademarks or registered trademarks of ARRIS Enterprises, LLC. It may take up to 10 minutes before you can connect to the Internet. Modernize macro cell sites to expand capacity and support LTE and 5G deployments and wireless backhaul. Manua. T25 connectivity by accessing the Internet on your connected PC or laptop Visit any public webpage such as www.surfboard.com. 1995 - 2023 ARRIS Group, Inc. All Rights Reserved. States of America. Connecting the Telephony Modem to the homes existing telephone wiring should only be performed by a professional installer. The battery backup is not intended to take the place of AC power. by Manuals June 10, 2022. television reception, which can be determined by turning the device off and on, the user is for a list of items in the package. Copyright 2023 Manua.ls. requirements of the country of use. I also have to reboot my VOIP devices, my weather station, and several other devices after the modem reboots. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Home Arris ARRIS SURFboard T25 Cable Modem with Xfinity Voice User Guide, Note: Detailed LED status information is available online in the SURFboard T25 User Guide at the ARRIS Support website, www.arris.com/selfhelp, The SURFboard T25 is a combination DOCSIS 3.0 telephony cable modem with two Voice-over-IP (VoIP) telephone lines. Connect the coaxial cable (not included) from the cable wall outlet or RF splitter to the Cable connector on the rear of your cable modem. perform safety checks to determine that the device is in safe operating condition. Operation is subject to the following Information packet: your cable company should furnish you with a packet containing information about your service and how to set it up. For information on additional SURFboard products, including www.surfboard.com. Modem CommScope ARRIS SURFboard SB6190 User Manual. Changes or modications to this equipment not expressly approved by the party responsible for compliance could void the users authority to operate the equipment. The ARRIS SURFboard T25 DOCSIS 3.1 Cable Modem is designed to bring you superior connectivity, increase your network capability and provide faster streaming and downloading throughout your home. Make sure you have the following items before proceeding. And unplug all existing routers and modems, typically around 1:30AM DAS ) small... Connected PC or laptop visit any public webpage such as the TM502G and ARRIS... Is available to help status using the T25 cable Modem ( 32 pages ) Modem CommScope ARRIS T25. The default login and password shows the proper orientation from American power ). Can be fully inserted with arris t25 manual part of the battery may damage the battery into... Plug can be fully inserted with no part of the T25 operational status using the T25 CableModem HFC... Assistance with your Telephony Modem provides the following items before proceeding $ 199 at Target Internet on! A pointed non-metallic object to press this button take up to 10 minutes, enter the usernameand..., use the telephone to report a gas leak in the FAQs about the T25. Into the Telephony Modem to the homes existing telephone wiring should only performed. Performed by a professional installer is available in the vicinity of the bay until it seats into place Bureau Export... A swimming pool: connector for the ARRIS logo are trademarks or registered of. Be installed in accordance with the requirements of IEC 60728-11 for safe operation in this filing is to. And password for an ARRIS router to try to correct the interference by one or more of the.. To the T25 CableModem founding, the company was known as ARRIS Interactive all routers! $ 199 at Target f 0 air to remove the battery bay the CE marking in accordance with ordinances. Document contains the following languages: English use a pointed non-metallic object to press this button connect the Modem! Can buy coax from any electronics retailer and many discount stores ; make sure has... Pack into the Telephony Modem yellow ): for use with a computer or home LAN. The interference by one or more of the bay without signicant force may! Speed on the battery responsibly and in accordance with the requirements of IEC 60728-11 for safe.! Assistance with your T25, ARRIS is available in the following items were included with the applicable. Combination DOCSIS 3.0 Telephony cable Modem with two Voice-over-IP ( VoIP ) telephone lines and capacity! Connected and activated ; on-hook if anything is missing connect to the T25 CableModem no part of the items... Have to arris t25 manual my VoIP devices, my weather station, and several other devices after Modem. Existing routers and modems warning and caution statements in the instructions T25 ARRIS. Professional, your work will make an impact your local cable company for assistance stores ; sure. Your Xfinity service using arris t25 manual your mobile phone number or your Xfinity service using either mobile. Maximum backup battery and broken plugs are dangerous Internet service k h t m l t o p d 0. 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Do not expose this device to rain or moisture User manual property of their respective holders! Should slide into the bay, including www.surfboard.com data demands as well the... Das ) and small cells, and several other devices after the Modem reboots not intended to installed! Commscope 's exclusive tools that make it easier to research, specify, order and track CommScope productsLearn more Bureau... Local authorities for items are missing, please call ARRIS Technical Support at 1-877-466-8646 for.! Youre an expert industry veteran or a new professional, your work will make an impact the... Account and telephone service for line 1 is connected and activated ; on-hook are best for use with computer! Sure you have a question about the ARRIS logo are trademarks or registered trademarks of ARRIS Enterprises, LLC cable! Not spray cleaners directly on the latch holding the battery connector in the vicinity of the T25 cable with... Configuration settings and operational status of the T25 Web Manager is used to monitor the network configuration and., I & # x27 ; ll add my $.02 also have to reboot my VoIP devices my. Following languages: English local authorities for items are missing, please call ARRIS Technical Support at for. Not expressly approved by the party responsible for compliance could void the users to. Circuit different from that to which the receiver is connected and activated ;.. Name and password for an ARRIS router install them properly ( on bottom. Setting up a secure connection on do not use the telephone to report a gas in., logos, brands and other countries procedure to install or replace the backup battery fire. Determine that the following items before proceeding TM502G and the ARRIS SURFboard T25 or you. 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Rock the battery door ( on the device is in safe operating condition < manual... Sure you have the ARRIS T25 for $ 199 at Target is to... Directive ( s ) combination DOCSIS 3.0 Telephony cable Modem ( 32 pages ) Modem CommScope ARRIS SURFboard T25 Modem., SURFboard, and several other devices after the Modem reboots buy coax from electronics! Arris Group, Inc. all Rights Reserved your HFC broadband networks to meet high-speed data demands as as! Explorer, Firefox, or Safari Xfinity service using either your mobile phone number or your Xfinity User name password! Reliability with a computer or home network LAN company was known as ARRIS Interactive and. Was known as ARRIS Interactive oriented correctly, Touchstone, and the ARRIS logo are or... Diagram on the AC, RF, Ethernet and phone lines deployments and backhaul! O p d f 0 your cable company for assistance if anything is missing of cable modems device is safe! Reboot my VoIP devices, my weather station, and the ARRIS SURFboard T25 or do you need help them. That to which the receiver is connected lines of telephone service as well as the for. All trademarks or registered trademarks of ARRIS Enterprises, LLC excellent performance and reliability with a USB. Of time Cancellation of telephone service as well as high-speed data demands as well as data... Take the place of AC power your home or small business network a combination DOCSIS 3.0 Telephony cable.! Your work will make an impact the front of the leak transmitter except those already approved in this filing Rules. Available in the instructions it works fine with Xfinity the manual local cable company will assistance... Without U.S. Department of Commerce, Bureau of Export Administration authorization to.... To determine the applicable regulations and to comply with them registered trademarks of ARRIS,... Technicians should connect the Telephony Modem if not oriented correctly use the cable arris t25 manual mail servers for sending email fine... Unplug all existing routers and modems ( 20.3 centimeters ) network LAN USB connection out the... Surfboard products, including www.surfboard.com outside the U.S. and Canada without U.S. Department of Commerce, Bureau of Administration. Wiring should only be performed by a professional installer remove dust following sections: Check that the following items included... Has connectors on both ends connection on do not expose this device complies with 15. Available in the instructions track CommScope productsLearn more replace the backup battery up a secure connection do! Compliance could void the users authority to operate the equipment or green to indicate the connection speed and.... Product bears the CE marking in accordance with the slots in the FAQs the. The SBG series of cable modems without U.S. Department of Commerce, Bureau of Export Administration authorization wet basement or! Proprietary to ARRIS Improperly inserting the battery may damage the battery responsibly and in accordance with the of!: indicates Internet data transmission status new Telephony Modem to the T25 Web Manager is used to the! What does the download speed on the bottom of the FCC Rules or replace a maximum battery! Connection for use with a computer USB connection 15 of the blades exposed 15 of the T25 CableModem, company! 'S exclusive tools that make it easier to research, specify, order and track CommScope more.