Changed Homebase 2 from Ethernet to WIFI connection - and this seemed to fix the problem. To solve the issue, simply turn the Eufy off and remove any hair or debris from the wheel. Red light starts flashing. Its got the performance to record detailed clips, the customization options to dial things in for your specific tastes, and the features to justify an admittedly hefty price tag. When I turn it on, it works for about 15 minutes, then just stops where it is and doesn't respond to anything, no power, no lights. Edit 2: Replacing the battery was the solution for me. A red flashing indicator light means there has been an error with the Eufy camera. The only thing it didnt include was the two AAA batteries for the remote, but that was no big deal. If your desired location for the Cam 2 Pro is missing one of the two essential pieces of the Eufy installation puzzle, you have basically three options. The Eufy has a single rolling brush (beater bar) and two side brushes and is equipped with 1000Pa suction, which Ive found to be more than up to the job of getting out cat fur thats been deeply ingrained in the carpet fibers. NEW. Hi there, Furthermore, I then managed to connect my 2K battery Doorbell up straight away to the system - blissful. In this post, we will show you how to troubleshoot a Eufy robot vacuum that keeps beeping. And whenever he gets stuck or encounters a problem, he'll beep and the light will blink red, so you've got a convenient visual indicator of how he's doing. Create an account to follow your favorite communities and start taking part in conversations. Note that when the Eufy is charging, his power light will blink blue. I wasnt expecting to get one on a machine at this price point. Enter the new Wi-Fis password after selecting Wi-Fi setup from the Connection menu by tapping it. Ensure that the primary power switch on the underside of RoboVac is in the I position. I've tried checking all the notes in the "Why is the LED red?" Blinking blue.What does purple light on eufy mean?Solid purple. Eufy updates are mostly scheduled late at night or in the evenings to not interfere with the users usage. Homebase 2 & Cameras now connected and visible on smartphone app - but only when smartphone connected to same WIFI network. He does, and he did it a lot when I first introduced him to each room. If I keep it longer on the charger, it sweeps for a longer time. I have the same problem. After doing the regular days vacuuming, about every third day, Ill run the Eufy through each room again, this time, in edge mode. Our team is here for one purpose: to help you buy the best stuff and love what you own. Want to command the Cam 2 Pro to detect all motion instead of focusing on human movement? Turn off RoboVac and clean the wheel of any hair or dirt. Both the Arlo Pro 3 and previous iterations of Eufys floodlight, like the Eufy Floodlight Cam 2, measure in well below the Cam 2 Pro at 2,000 and 2,500 lumens, respectively. Cannot find info on this issue. Moreover, if, after all of the recommendations above, you still find yourself having issues with the Eufy camera, reach out to customer service to speak to a Eufy technician who can help you solve any problem. It worked fine so far but a few weeks ago when charging, its orange flash turns to solid red. Camera models like the Eufy Cam 2 or Eufy 2 Pro use indicator lights differently. Would not have resolved my set up issues without it - and suspect this solution would have become an expensive paperweight! Pressing sync does nothing. With an MSRP of $299, the Cam 2 Pro may not be cheap, but Eufy seems determined to make sure you get your moneys worth. Eufy's new floodlight, the Floodlight Cam 2 Pro, may be pricey, but it offers an excellent set of features. In other words, when the battery starts to runlow and he goes for a recharge, I just make it a point to pick him up and empty the bin (which is usually close to being full by that point). We added you to the list. I have the same problem you did, and this post is the only place I found describing the exact scenario. TP Link TL-SG108 8 Port Gigabit Desktop Switch. Note that one problem Ive encountered in my home is the fact that the threshold between the living room and the bedroom is a little high for the Eufy to get over. I have reset it with the provided pin, scanned the QR code and manually entered the eight digit code (all an enumerable number of times). Heres how to troubleshoot a Eufy beeping: In some cases, a Eufy robot vacuum may beep 5 times while charging. Some people suggested taking the battery out for a bit and then replacing it to "reset" it. Lets find out! It may do that if the dirt container is full. I then added a camera by holding the SYNC button on the camera, and once it beeped, I held the SYNC button on the HomeBase 2. Open the EufyHome app for Android and select Add Device. The only thing Id like to see changed on it would be to add a sensor on the side of the unit as discussed earlier, which would allow it to better identify things like pedestal fans as genuine obstacles, which would make it get hung up even less often than it does now.. He hasnt hung up on anything since! Once again, this level of customization may not be overtly desirable for everyone. Thats a very good trade. As for red, it indicates that the camera has disconnected itself from the internet. My office is in the living room, and my office chair and the coffee table behind me (yep, Ive got a coffee table on wheels!) If your Eufy camera is flashing blue and red, it signifies that your firmware is updating, and the camera will not function during this time. And that wraps up our Eufy RoboVac 11 review. Yard Sign. I apologize for the wordy post, I just wanted to give as much history and detail as possible. Only one room in my place has carpet, with the rest being hardwood (living room) and laminate (kitchen and bathroom). Typically, the battery life of eufy Smart Lock Touch & Wi-Fi is around one year (When the door locks and unlocks 10 times per day on average). Please open the eufySecurity app, select the HomeBase under Devices, select General > Connection > Wi-Fi Setup, select your 2.4GHz WiFi network, enter the password for your 2.4GHz WiFi network, and tap Next. These little bots still arent perfect, and I can tell you that I was fairly skeptical when I made the purchase. If the Eufy robot vacuum beeps 5 times with a solid red light while charging, there is an issue with the battery. Press and hold the Start button on the remote until the clock symbol begins to flicker on the screen; Turn on the vacuums primary power switch; Three beeps will sound after successful pairing. Max provides full suction power and a deeper clean. If so, I would change your ethernet cable. My workaround is, I simply pick the pedestal fans up off the floor when Harvey is in the room with them. When the battery is being charged, the eufycam cameras LED will be solid red, and the app will display the charging status. Purchases made through the links below may earn us and our publishing partners a commission. cat hair is notoriously difficult to get out of the carpe, (beater bar) and two side brushes and is equipped with 1000Pa suction, He gets stuck when trying to venture into the bedroom from the living room, Total maintenance time takes less than five minutes a day, Eufy has two modes of operation: Regular and Max, he sound of the pedestal fan completely drowns out the sound of the robot vacuum, program the robot to start cleaning at a preset time. Try again. Check the following if your RoboVac displays a red light during charging: - Reconnect the adapter to the charging base. Edit #2: It seems like the Home Base is repeatedly trying to connect to the router and failing. No idea why, but Im grateful that incessant blinking is no longer mocking me The cameras are working perfectly now. Unplug the battery from the Eufy, and leave it for 10 minutes before reinstalling. These little robots use the same basic techniques, just on a vastly smaller scale. eufy Clean combines the management of your smart homes cleaning, lighting, and power devices into a single app. ), then the Eufy is a low-cost way to permanently mark that chore off of your to-do list. The red indicator light will either flash or emit a solid red light. His background includes a solid foundation as a sports writer for multiple daily newspapers, and he enjoys hiking and mountain biking in his spare time. The machine also has a three-stage filtration system, including a HEPA filter, so the air it returns to the room is clean and fresh. I tried different ports on the network switch, going straight into my TP Link Router, tried swapping out Ethernet cables and repeating the QR Code scan/Manual code entry and nothing worked, even if I was optimistically repeating the process multiple times frantically to no avail. While installation can be a challenge depending on your setup, Eufys latest ranks among the best smart floodlights you can hoist above your garage. And there you go, the simple, yet complete, troubleshooting guide on why your Eufy robot vacuum keeps beeping. The manual is short and on point. There are two dimensions to this: the units suction power and the size of its collection bin. Beginning of dialog window. Once in the account, select add base station to connect the Eufy app and the cameras base station. Solid orange: Low power and returning to charging base It's just an off-center adaption of what I was hoping for, and I have Eufy's power restrictions to blame for that. This is super strange as it worked fine for the past week after installation. You're all set to get the latest from Reviewed. At the same time, the fact that the Cam 2 Pro requires existing outdoor wiring and a standard junction box to operate may be a real issue for some. If your Eufy robot vacuum has been used for more than one year, try replacing the battery. I just bought the EufyCam 2 Pro package, and I'm having issues with the initial setup. But, I have spare ethernet cables laying about, so I swapped it out anyway. Allow the RoboVac to dock on its own to ensure that the charging pins are correctly attached. Entry sensor. Has anyone else dealt with this? To clarify, I used the provided pin/tool to press and hold the small button on the back of the home base, although it did not power cycle or anything when I did this, so it's hard to say if the factory reset actually did anything. And lastly, when a Eufy camera is flashing blue and red, the firmware is being updated. Refer to the steps below to finish the Wi-Fi configuration. Typically, a flashing blue light on a eufy camera indicates that the camera is ready for setup, whereas a flashing red light indicates that the camera is disconnected from the Internet. When you first set up the HomeBase, it needs to be connected to an ethernet cable before you can connect it to wifi. When he's low on battery, the light turns red. Either way, it fixed it for me, and I hope some of the over explained, babbling nonsense above is helpful to someone else too, just try not to tear your hair out in the interim, youll get there in the end! Press J to jump to the feed. Two beeps - If the Eufy indicator light is emitting a solid red light with two beeps, then the robot vacuum's side brush is stuck. The eufyCam 2C and eufyCam 2s LED will be solid blue, and the apps camera settings menu will display the battery%age.Why does EUFY HomeBase go offline?Here are some tips for you: 1. When youre dealing with a floodlight that has the ability to both record high-quality video and illuminate an area with a trio of impressively bright lights, it makes sense that it needs a steady stream of power in order to showcase its skills. If you find a solution, update your post. Check to see whether the HomeBase firmware has been updated: Tap the HomeBase/Wi-Fi Chime/Wi-Fi Bridge or in the device tab. If your robot vacuums remote control is non-functional, it may need fresh batteries. please send an email directly to: support@eufylife.com. Youve probably seen or at least heard of the Roomba and other robotic vacuums. This works well and confines the Eufy to about a three-foot radius from where you initially position him. And since he weighs less than seven pounds, its not difficult to get him unstuck if he gets hung up on something. I then disconnected the BT Smart Hub 2, reattached the TP Link Router and Network Switch, the hub went red again, and then finally went solid blue, hurrah! Your problem should be solved now. This of course, is the most important aspect of a vacuuming robot, and as such, a critical part of our Eufy RoboVac review. What should I do if the remote control is not functioning? We and our partners use cookies to Store and/or access information on a device. Your email address will not be published. 2023 Reviewed, a division of Gannett Satellite Information Network LLC. If you live in a two-story home, theyre inexpensive enough that you can probably just get one for each floor!. Anyone who has come over and seen him always hadthe same reaction: Oh, hes so cute!He's a great conversation starter, thats for sure.. Even if you opt to go with some other model, I think youll agree, this little guy is amazing!. The login page will open in a new tab. No linking to product sales, affiliate links, self promotional links, or selling equipment. But in my experience, its well-sized, given the battery life. Keep in mind that when your camera is disconnected, no activity will be recorded. Off: No indicator If anybody knows the solution to this or the reason it may help someone in the future. As you might expect, this causes him to focuses on the edges and clean anything that might have been missed during the regular cleaning cycle. This post contains affiliate links, we may earn a commission at no additional costs to you. Will see over next few months whether the system continues to deliver hassle free service - and the claims for 180 days without battery charge hold true! Then I move him to the bedroom/bathroom, where he finishes out his battery life (about two hours), before returning himself to his charging station. The HomeBase 2 yells out The HomeBase has been added. Step 6: How do I connect Roomba? . So, firstly, I cant pinpoint exactly what I did to fix this, I just have a hunch out of the 30 mins of educated guesses I made that it was something firmware based that caused the initial issue. No solid red color. Let the Eufy dock on its own to make sure the charging pins are connected properly. Indicating lights goes a long way, but make sure to peak at your user manual as different Eufy camera models use different indicating colors. I cannot understand if it is fully charged or not though since it is always red. What does the red light indicate on Eufy? I would check the green light on the homebase Ethernet port and see if it stops after 18 seconds, when you lose connection. One of the things I liked best about the Eufy RoboVac was that it was loaded with extras and finishing touches. Either the cats shed more than I realized, or my regular vacuuming routine (pre-Eufy) hadnt been picking up nearly as much cat fur as I thought. The initial setup of the floodlight is simple and straightforward, with the quick start guide and Eufy Security app walking you through the basics. Included alongside the Cam 2 Pro is a mounting kit, screws, and a quick start guide. Arguments and attacks will lead to post locking, post/reply removal, or banning of users. You can then check the cameras footage to find out what triggered your alarm. i had the same problem. Ensure RoboVacs battery is completely charged. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); on What does red light on EUFY camera mean? (Post will be removed) Nick Woodard is a tech journalist specializing in all things related to home theater and A/V. Also removing the battery and fixing it back resolves the issue , if the above do not help, but would suggest you get this verified with Eufy Support. Reconnect the adapter to the charging base and make sure the white power indicator on the charging base lights up. If it is alternately flashing red/blue, that means it is performing an update. Can confirm I had this exact same issue yesterday with my Homebase 2 which I managed to rectify in the UK. Amazon and the Amazon logo are trademarks of Amazon.com, Inc or its affiliates. Step 2: Connect your device to the network you want to use to control the robot. I did a little googling and it seems like it may be a battery issue. The HomeBase 2 can be factory reset by pressing the CYCLE hole (above the SYNC/ALARM OFF button) at the back of the device until you hear the phrase HomeBase is resetting. Plugged in Homebase 2 to provider router via Ethernet - and after syncing via QR - straight to Firmware updates for about 10min. If the camera is flashing both colors, its firmware is being updated. Ensure that your Wi-Fi router is turned on. It could be that battery is on it's way out if you've had it a couple of years. Moderators discretion. Hello, I have Eufy 11s model robot vacuum. Heads up: Looking for a new Eufy robot vacuum? As it should. Best seller. eufyCam Solar Panel Backup Battery for HomeBase 2 4G Starlight Camera Video Doorbell Video Doorbell 2K (Wired) Video Doorbell 1080p (Wired) Video Doorbell 2K Pro (Wired) Video Doorbell 2K (Battery-Powered) Video Doorbell 2C (Battery-Powered) Video Doorbell 1080p (Battery-Powered) Video Doorbell Slim Video Doorbell Dual 2K (Battery-Powered) Note that when the Eufy is charging, his power light will blink blue. Won't even return to its base. I'm following the directions in the manual and app, and it says that the LED should turn from red to blue after the home base has been powered on and connected to the router. If your Eufy camera is flashing blue and red, you now know what to do. Have you been looking for a way to create more free time by automating that task? Its relatively inexpensive as vacuuming robots go, capable, and has tremendous cleaning abilities. The technology is advancing quickly, and most of those problems have disappeared. Two alarms indicate that the side brush of the RoboVac is stuck. Its true, you may run into quirks like I did, where you have to divide the house into sections and manually move him from one area to the other, but honestly, that, and a few minutes of maintenance every day in exchange for not having to vacuum again? The problem persists. Then unplugged provider Router; and reconnected ORBI mesh to Fibre ONT. There is one for every purpose, including pet hair, carpet, and hardwood floors. Your email address will not be published. The LED flashes red for 30-60 seconds maybe, but then becomes solid red. We'll be in touch soon. Follow Reviewed on Facebook, Twitter, Instagram, TikTok, or Flipboard for the latest deals, product reviews, and more. Earlier in the day, I had spread some catnip for the felines, and after they were done with it, I turned Harvey loose in the living room. I hadn't considered a faulty cable. Three beeps = RoboVacs suction fan is stuck. If youre already set up for a floodlight, though, the Floodlight Cam 2 Pro should be near the top of your list of driveway toppers. The Eufy comes with two extra filters, too, which is a super-nice touch. To view this video please enable JavaScript, and consider upgrading to a Recommendations are independently chosen by Reviewed's editors. Turn off RoboVac and remove any hair or debris from the left/right wheel. Eufy HomeBase Stuck on Red Light Here's how to fix your HomeBase stuck on red light: Ensure that the ethernet cable is OK, and internet is also working. He gets stuck when trying to venture into the bedroom from the living room. In my case however that made no change. You can get faster reply there. Fortunately, collision detection AI routines have improved dramatically over the past several years, to the point that were now seeing companies beginning to test self-driving cars. Unlike Eufys video doorbell and home security kit, the camera does not need the Eufy Home Base, which plugs directly into your router, to work. To initiate Auto Clean, place RoboVac on the charging base and hit the Start button on the vacuum. It worked fine so far but a few weeks ago when charging, its orange flash turns to solid red. Verify that the switch is on. You could hire an electrician to sort things out and set the foundation to get your Cam 2 Pro up-and-running. Is it a faulty homebase? Or you can order such a battery directly from EUFY, https://www.eufylife.com/products/642/appliances, Powered by Discourse, best viewed with JavaScript enabled, Eufy RoboVac 11S Solid red light after charging. 1 7 Green blinking light on the home base. Check your cameras battery and Wi-Fi settings to confirm they are functioning properly, or restart your camera to resolve the issue. I have the Homebase 2 plugged into my TP Link switch which is plugged into my Eero wireless router which is plugged into my Spectrum router. First, download the Eufy Security app on your phone or smart device. Itll still run like normal after its charged and has the solid red light. The file size is too big. In the sections below, Ill walk you through my experience with using it so far. Then, wait until the light ring around the Clean button begins to whirl. The HomeBase 2 and camera will appear. Method 3: Charge RoboVac directly by plugging the round connector of the adapter into the charging socket on the machine and the other end into a wall outlet.What does red light on Eufy HomeBase mean?Eufy periodically sends status info to the app, regardless of the state of the cameras. Unless you have MAC address filtering turned on in your router setup. In our view, theres almost nothing not to like about the Eufy. Also test it as soon as the fault happens. Not to be outdone, the devices three light panels effortlessly trained a spotlight on my driveway during some late-night testing. Eufy periodically sends status info to the app, regardless of the state of the cameras. No beeping. Homebase 2 solid red light I have just received a new eufy doorbell wireless. A rugged little cleaning bot with a can-do attitude! Someone is watching a live stream or recording a sporting event.How do I manually charge eufy?Method 1: Turn RoboVac on by pressing the on/off button on the machine. If it is alternately flashing red/blue, that means it is performing an update. But I hadn't heard this message yet which makes me think it's connecting to SOMETHING (otherwise I'd be hearing that message all the time). Reconnect the adapter to the charging base and make sure the charging bases white power indicator is lit up if your RoboVac displays a red light while charging.