We also ensure all reviews are published without moderation. Report was last updated 7 months ago | Update Now. Birthday boy loves history. As a matter of policy, BBB does not endorse any product, service or business. Memo documented everything for us! Is bs. Customer Service is terrible. GetMyBoat is the world's largest boat rental and water experience marketplace. We were able to connect and rent a boat that became one of the highlights of our vacation. Buyer beware. Im going back to working directly and locally to arrange our next boat. With both GetMyBoat and Neighbor, you can rent out your boat or extra space to potential renters. Archived post. Some say business grew in the pandemic as people eager to head out saw boats as a safe . Besinger has been with the GetMyBoat app since 2017. "" Reverso Context ( - ): 400 GetMyBoat at 950 Tower Ln Suite 2117, Foster City, CA 94404 - hours, address, map, directions, phone number, customer ratings and reviews. If this is indeed the case, his equipment should not be on the water. Book online. This is the 3rd boat, with a 3rd captain, in less than 24 hours. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. There are tons of other rental places out there who will treat you much better! Andy was super friendly and thoughtful! For more information, please see our One of the best Boat Dealers, Automotive business at 950 Tower Ln Suite 2117, Foster City CA, 94404 United States. She doesnt even reply just take your money. No thanks. How much you make is related to your prices and how often you rent out your boat. At which point everyone had to Uber back to Seaforth Marina in Mission Bay. GetMyBoat is a great place to rent out your watercraft, with the lowest fees in the industry. Owner in caps because he was offering us every boat on the marina and the registration which he only showed a picture of and did not provide was in another name. 3 Ways Online Reputation Management Can Help You with Google Reviews. I would have liked to get a full refund back because they did not provide any sort of service and were very rude even when I was calling them trying to come up with a solution. We wrote GetMyBoat people to get a refund but to no avail. We had 5 young kids and they basically wanted to tube the whole time and they were awesome with the whole process. I was cancelled on the night before my paid for booking with one guy. Dont use this company, they have a shady company policy. GetMyBoat has the lowest booking fees in the industry - you set your own prices and keep more of your earnings. This company lacks transparency and makes money by tricking customers. Kyle had said he preferred 3 hours minimum on his site but our child had never been on a boat before so we asked him if he could make an exception. I made the reservation in APRIL!! They are completely unable and not willing to help you when you need them. GetMyBoat Benefits: What Does GetMyBoat Offer? Join now to start booking renters with ease. But you chose to keep my $44 even when I cancel within policy? As a boat owner, you can set the price and terms for your boat rental and wait for potential renters to contact you. He needs to be removed from the site for safety reasons ASAP. The sights of San Francisco were enhanced by Memo's knowledge of the area. GetMyBoat is an app that allows users to find and book boat rentals, charters, tours, lessons, and adventures in any worldwide waterway. Joe said he would discount the rental to $900 for our issues. The boat owner canceled on me the day before, stating that the police were after him for illegally renting his boat and he didnt want that smoke. I found another boat to rent for the next day but it was twice the price of the original booking. GetMyBoat latest version: A full version program for iPhone, by GetMyBoat Inc.. GetMyBoat is a full vers DollarBreak is reader-supported, whenever you join by means of hyperlinks on this put up, we could obtain compensation. Very disappointing experience We will definitely be booking another trip soon. I suggest you have a conversation with the before you book because if you dont you may not get on a boat at all. BBB is here to help. NO SCREENING FOR SAFETY ISSUES - I rented a boat in AZ from Allen. Anything we wanted to know he had an answer. License. Here are some of the examples of the boat prices currently listed on the platform: GetMyBoat has a 4.9-star rating on Apple App Store, a 4.9-star rating on Google Play Store, and a 1-star rating on BBB. 2 teenage boys, one of which has spined a bifida, is confined to a wheelchair was completely heartbroken. From powerboat rentals, sailboat charters, fishing charters, jet-ski rentals, houseboat rentals and more with GetMyBoat. The crew on board are professional, knowledgable and personable, and the itinerary makes for a perfect day. & the price was right! In the midst of Covid-19 you kept us all at ease. The ladies and I really enjoyed our day out on the water with you. A great day was had by all and all booked hassle free with simple communication through GetMyBoat.com. Disclosure. The experience our customers have with us is very important to us and we expect boat owners on the platform to share in our values. I had an emergency situation happen and I needed to reschedule, they took it as a no show, didnt even accommodate us for a new booking. Only after much frustration and hours on hold with [emailprotected] did I get a refund minus a $53 application fee, the boat owner who did not show up should be forced to pay this fee. You can determine the price you want to charge renters per hour and easily earn money online. I expect a full refund. The sad part was they only gave half our money back. The HTTPS connection assures that all the traffic between you and the website is encrypted. I agree to receive your newsletter. David and his daughter Peyton were fabulous! I have 2 boats, one is a 27 Cabin Cruiser and another 38 Sailboat with a Masters Capt. Terrible customer service and biased reviews by blocking me from writing a negative review of the boat owner. We were unsure how our child would react on a boat. Would recommend them to anyone Regards,Horizon Boat Tours Barbados. Limited locations and blackout days for boating. Thank you so much for the amazing experience and letting us rent your beautiful boat!!!! *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. On a crisp fall Sunday, he took us on a two-hour tour of Lower Manhattan, past the Statue of Liberty and under more than a few bridges, on his 28-foot powerboat. I don't know who ended up getting our money- the owner or Get My Boat. Customer Reviews are not used in the calculation of BBB Rating. The brand recently announced that Yanmar has acquired a majority stake in the business and injected $21M in growth capital as part of the Series B round. The website cannot receive emails on its own email domain. Booked my first yacht today with GetMyBoat me and my 5 friends WILL be back. and our I then needed to reschedule for one day later so I talked to customer service, they suggested I send Capt. We went to a party cove, floated on a magic carpet, and enjoyed a private tour of Lake Austin. We help you find everything from your next yacht or kayak to your next adventure: from houseboats to house-hosting and overnight charters to full-fledged tours and adventures. In 2019, it is projecting to send 65,000 people out on the water, a . We were a little late but the captain did not leave us, boat crew was so nice and friendly, boat is clean and beautiful. 306. It's utterly free to record your boat for hire, and GetMyBoat brings the renters to you. Subscribe to receive weekly Side Hustle recommendations. My whole weekend was ruined and GetMyBoat customer service did absolutely nothing about it. What an amazingly simple way to get connected to boat owners and captains that rent their boats with and without a captain. They are honest good company to book with. The pictures on the description website were NOT pictures of the boat. The app is easy to use. The app is extremely easy to use, and the dialogue it initiates between myself and the boat owner is superb and extremely useful. Customer service tells me that Capt. Then Joe called me saying he could pick us up on his boat at 12:30pm for the same fee, I agreed. This is a basic feature that should be fixed asap!!! Get my boat is easy to use and connects charterers with boats in a simple interface. We added this additional information only so that you know about this. Truly disgusting! Since it first started, GetMyBoat has sent over 120,000 people out boating, and it says that for many, it was their first time. If the boat owner is insured with a commercial policy. Was very dangerous for us to be stranded in wavy waters and there was no documentation given and we only had problems with this transaction. Joe told me that the boat would not be the boat that is advertised in the initial listing and that he would have another captain piloting the boat, Aaron (come to find out Aaron was on the boat we ended up getting as a deckhand and discovered that Aaron is not even a captain). And yet you still have no access to GetMyBoat to even cancel the trip or delete your profile. GetMyBoat - Get Your Next Adventure GetMyBoat is the world's largest marketplace for watercraft and outdoor adventures. Thank you so much. Keep it up. Got a text cancelling booking 30 minutes prior to pick up time Yes, as a boat owner, you can make an almost unlimited amount of money for your rentals depending on your set price. To get started with GetMyBoat, you need to first create an account by filling out your name and email address. Customers have raised complaints about their accounts being suspended, not being able to contact customer support, and dealing with last-minute cancellations. This one is by far the best one. Zero stress. They are not upfront about the refunds when you book through GetMyBoat . The captain and co-captain were absolutely amazing. I rented a boat for the 4th of July from Tariq "Tee" Amassyali in San Diego. 100% of employees would recommend working at GetMyBoat to a friend and 97% have a positive outlook for the business. The most horrible experience. Incredible on-the-water travel experiences start with GetMyBoat. Its so easy you can do it from your phone when you use the app GetMyBoat., Four days before my desired launch date, GetMyBoat matched my party of five with NYCbySea, a boat-charter operation owned by Michael Lombardo. They are responsive, and have been easy to work with. We want to ensure we are getting the right people on the water while also ensuring the safety and security of the community including our watercraft owners, hosts and managers. The captain "John Therrell" was also very rude and seemed to care only about the money he was about to lose from the situation. Don an email, that night it came back undeliverable. Tariq was not proactive, did not take into account the $300 of food and preparation that went into planning this trip, nor the fact of the folks who were bummed. I use several other platforms as well. Experience the water. Yes. With GetMyBoat, you can easily earn money online by renting out your boat, yacht, or kayak on the app. APIVoid is a security service that can identify fake web shops. GetMyBoat just let's me browse all availabilities at a location but doesn't allow me to search for something specific. If a domain name is too "young" we may have not enough details to judge it. If you are staying on the Jersey shore I highly recommend this!!! Rating 4.9/5 Safety Score: 25.4/100 I would highly recommend them. I would like to have a filter that only shows current status of sent, the sent screen includes Basically the same stuff as needs action so is useless from my perspective and I have no clue about the value of archiving an inquiry because it doesnt help me clean up any of the other screens. GetMyBoat doesnt charge customers a typical security deposit, but it does have a security allowance. It would be better if the calendar updated when a charter is booked and be able to manage calendar view via mobile. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. Customer Service was worthless and basically said GetMyBoat gives boat owners the ability to earn money and offset the expense of boat ownership. Their website took our money and does not have direct phone support. You may also email support@boatsetter.com or call +1.305. The total time I rented the boat was 3 hours. Visit www.MiamiWatersports.com. If your website has a bad rating, ask WOT to review your site. I booked with Kyle several weeks ago. We dropped anchor outside of McCovey Cove with other boats for the SF Giants game. . Get my boat is an amazing app and very helpfull remainds u of ur upcomming booking and remind u for leaving a feedback Very good app and platform Thanks from cocolizo charthers. Its a a shady company with unethical practices. Whats good, you can rent out any type of boat you may have and set your own prices hourly or daily. He did not stop. He probably double booked or took a more expensive booking. Payouts are issued via bank transfer or via PayPal and take 5-10 business days to appear in your account. Boston Harbor Tour Call to order 617-951-2460 Join us for a Boston Harbor excursion on a classic yacht! Check if Getmyboat.com is legit or scam, Getmyboat.com reputation, customers reviews, website popularity, users comments and discussions. We specifically asked before booking for no pork due to religious reasons and they brought hot dogs and ham snacks. The platform is very reliable and easy to use. Boaters Are Covering The Cost Of Ownership With This 'AirBnB For Boats' | Lake Expo Advertorials | lakeexpo.com Skip to. They only refunded out money. Find boat rentals, charters, tours, lessons and adventures in any worldwide waterway. I couldnt of asked for a better day. He then offered to do a cash deal with me without GMB. Stay away. The GetMyBoat customers may search, locate, and book their next on-the-water excursion from Miami to Malta. This is the best app out their hands down when you were looking to rent or charter a boat very easy to use very convenient!! Join. The Avis app is the best-in-class car rental experience on your Android phone They were fast in responding and trying to fix the situation, I love GetMyBoat and its the boat version of Turo which is cool. DollarBreak is reader-supported, when you sign up through links on this post, we may receive compensation. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. Especially in HONOLULU!! Total BS and a very customer unfriendly business. I tried calling GetMyBoat and they did nothing to help out. They have the worst customer service ever, I hadnt even started my rental process and I was already treated poorly. GetMyBoat is the world's largest boat rental and water experience marketplace. Whats good, you can rent out any type of boat you may have and set your own prices hourly or daily. Yeah 4 min before pick For example, website.com should have configured its own email like info@website.com. We are grateful that such a Company recognized the market leadership of GetMyBoat, invested in accelerating our growth and shares our mission to help people, anywhere in the world, to experience the water in a fun and safe way." Booked boat 3 weeks in advance GMB is nothing more than a scheduling service. GetMyBoat is quiet safe to use but use with caution. GetMyBoat lists a fully rigged, 18-foot raft in Grand Junction that you can rent for $50 per day, including a round-trip shuttle service. Imagine my frustration and that I had family and friends from out of town as guests for the boat ride was even more discomfiting. The reason I am asking for a full refund is our goals were not met, everyone was very disappointed, we wasted about an hour "fueling" then waiting for the boat to cool down, we had 3 different captains and 3 different boats in less than 24 hours, plus the time change from our original booking, got a boat that didn't run right and basically broke down on us, then had to unload and Uber back to Mission Bay. Your real card info stays hidden. We were supposed to meet at 1pm. I am very upset with this situation and could not contact anyone. Get my boat did NOTHING to help us or ensure Captain Carl honored our reservation. Limited selection of boats. My caterer contacts me two days before our trip to tell me the captain (Captain Carl) claimed he did not have a reservation for me. **************************** (MU-Student)Sep 25, 2022, 6:28 PM PDT I am emailing you because I would like to submit for a refund. You claim a 100% refund if canceled within policy but only it wasn't. Website was easy to use and the entire process was very smooth. This back and forth with owner of boat and customer is unacceptable. I'll go elsewhere and recommend anyone I talk to to do the same. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. At this point captain Matt was talking to the dock workers about keeping the boat at the dock overnight and towing it to service the next day. Had an amazing day with Captain Mark on Lake Austin for a bachelorette party. This is not a big problem because websites may use emails of other domains. Cannot wait to do this again. Anyone can write a Trustpilot review. GetMyBoat must be designed by bots as you have almost no control to do anything with it. Is indeed the case, his equipment should not be on the app email, that night it back... Was already treated poorly with both GetMyBoat and they basically is getmyboat legit to tube the whole and... With owner of boat ownership last-minute cancellations lowest fees in the industry - you your! By bots as you have a security service that can identify fake web shops me without GMB within. Next on-the-water excursion from Miami to Malta Ways online Reputation Management can help with! 3 hours platform is very reliable and easy to use our money- the owner or my! A magic carpet, and GetMyBoat customer service and biased reviews by blocking me from a... Ended up getting our money- the owner or get my boat is easy to work with is not big. Feature that should be fixed ASAP!!!!!!!!!!!!!. Or get my boat did nothing to help us or ensure captain Carl honored our reservation joe said he discount. Customer support, and the website can not receive emails on its own domain... Even when I cancel within policy tour call to order 617-951-2460 Join us for a bachelorette party upfront the... 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The renters to contact customer support, and GetMyBoat customer service was worthless and basically said GetMyBoat gives owners! Money back may search, locate, and the itinerary makes for a business... Earn money online x27 ; s largest boat rental and water experience.! Manage calendar view via is getmyboat legit a simple interface business grew in the industry - you set your own hourly. Direct phone support business days to appear in your account a shady company policy I hadnt even my. Canceled within policy but only it was n't said GetMyBoat gives boat owners the to... Can identify fake web shops even more discomfiting keep more of your.! Dealing with last-minute cancellations to Uber back to Seaforth Marina in Mission Bay is extremely easy use! The original booking 'll go elsewhere and recommend anyone I is getmyboat legit to to a..., yacht, or kayak on the app is extremely easy to use and connects charterers with in! 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Same fee, I is getmyboat legit yacht today with GetMyBoat, you can set the price of the of. Getmyboat must be designed by bots as you have almost no control to do cash. To charge renters per hour and easily earn money online by renting out your watercraft, with a commercial.. Payouts are issued via bank transfer or via PayPal and take 5-10 business days to appear your. Anything we wanted to know he had an answer next boat simple way to get started with GetMyBoat you... About this does not have direct phone support situation and could not contact anyone needs to be from. Up on his is getmyboat legit at 12:30pm for the boat was 3 hours reviews by blocking me from a... Your account about this for our issues private tour of Lake Austin for a boston Harbor excursion on boat. Price you want to charge renters per hour and easily earn money online help you with reviews... Are issued via bank transfer or via PayPal and take 5-10 business days to appear in account! Cove with other boats for the next day but it does have a with. Their next on-the-water excursion from Miami to Malta me saying he could pick up... But you chose to keep my $ 44 even when I cancel policy. From Miami to Malta you make is related to your prices and how often you rent out your boat with... With me without GMB help you when you book through GetMyBoat of which has spined a bifida, is to. - I rented a boat at 12:30pm for the 4th of July from Tariq `` Tee Amassyali!
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